George Pflaum is a German citizen and Munich taxi driver. He owns his own cab and drives it around München five nights a week. Having read Allen Togwell's 'Sales and Marketing' report in the August Call Sign which made mention of Allen's time in Germany, in this article George adds to the story...

ALLEN TOGWELL - THE GERMAN REPLY

My name is George Werner Pflaum and I am a board member of the Munich Taxicab Association (Taxivereinigung München). I agree with most of what Allen Togwell said in his excellent article. The German regulatory authorities are pretty strict, however, the laws and city by-laws are a lot harsher than the reality.

It Looks Tough But...
The meter checks in Germany are on a yearly basis and the same is true for technical inspections of the cabs (which are very thorough). The laws governing our trade are numerous and should actually force everyone to be a 'perfect cab driver'. Reality is a bit different, though. We do have quite a lot of problems with drivers refusing short fares, taking the scenic route etc. This is probably pretty much the same all over the world.
   In Germany, however, minor offenders with smart lawyers and 'good' excuses tend to question the system. It is very hard to get even multiple offenders convicted or removed from the trade. The courts are regularly reducing fines 

to nil, making regulatory authorities and taxi associations pay the lost court hearings plus the defendants' lawyers!
   You can imagine that we really have to have a strong case against an offender to be willing to go through this lengthy procedure (it can take years to remove multiple offenders from the taxi business).
Now, I don't want to overdo my criticism of the local system, but I would like to show you it's shortcomings. Generally speaking, the taxicab industry is in relatively good shape here. We envy the London cabbies for their 'Knowledge' over here, though. It is not uncommon in Germany, that cab drivers do not have a clue of where they are going. The theoretical tests are tough, but the practice test is completely absent. There is a medical and psychological examination as well plus a few questions on tariffs.

Parking On Cab Ranks
The multi-storey car parks exist in most German cities. They are pretty expensive and the fines for parking

in no-parking zones are relatively low. This means, that we still have a lot of people parking in our taxi ranks / stands. If you are a local, you would also know where the police regularly check and write tickets, so you could still park your Beemer or Benz in other cab stands or no-parking zones etc. Theoretically, the system is nice. In practice, it doesn't work quite as well with still thousands of cars driving around in the cities looking for legal, semi-legal or illegal parking in the streets.
   I wrote this reply just to make you feel better and to give you a better understanding of our realities which are sometimes contrary to the law's and cities' intentions.
For those of you on Dial-a-Cab in London wishing to know more about the German taxi industry, I can recommend the following two websites (German language with the babelfish translation utility):
Taxipress de: http://www.taxipress.de/ 
'Ventil' Taximagazin: http://www.ventil-taximagazin.com 

George W. Pflaum


The 1999 Dunlop London Taxi Driver of the Year Competition will take place at the great venue of Brands Hatch Motor Racing Circuit on Sunday 3rd of October from 10am - 6pm.

The event will compliment the 'MG Magic' Racing Weekend...
   As well as the gruelling Taxi Driver of the Year Competition, there will be many races on the track to watch with some of the best racing cars and drivers.
   Think you're a great driver? Why not have a chat to the Nigel Mansell Racing Team. Maybe you could take out one of their racing cars!
 

There will be lots of entertainment for the children too, including Sega games, a Fun Fair and much more.
   Up to 10, 000 visitors are expected to attend this great event.
   Will someone take the championship from 1998 Taxi Driver of the Year - Mark Morris?
   He has already taken the title several times winning thousands of pounds in prizes.
   He wants the challenge! He needs the challenge! Will it be you....?

Don't forget! Brands Hatch Motor Racing Circuit
Sunday 3rd October 1999...


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