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Hello Ladies and Gents,
As you
probably know by now, my office has
relocated to Roman Way. I have been there
for three months and hope that in this short
time that the small changes I have now put
into place have made the fitting bay a much
more driver-friendly place to visit and that
the later opening times have helped evening
drivers.
There are still some drivers who have meters in their taxis that
either have an intermittent problem or still
do not transfer the information direct to
their Dial-a-Cab terminal. If you clear a
trip and still have to manually input the
fare total, please contact Roman Way on
0207 700 4443 ASAP to arrange to have
the equipment checked. We have tried on
numerous occasions to contact the drivers
and have also sent terminal messages to
those concerned without any response. It now
becoming a source for concern. Many of our
regular clients receive reports as part of
their contract with Dial-a-Cab and expect
true and accurate information showing
against all trips. As from 1
August 2005, a special attribute will be
allocated to trips that require this
information and it could prevent you from
being offered such journeys if the meter is
unable to transfer this information.
The attribute may be removed until |
such
times that the necessary changes are in
place.
I mentioned in last month’s article that the latest upgrade not
only includes the date on receipts, but also
has the fixes for the blank screen and loss
of details. The fitting bay is now open
until 7.30pm to help night drivers, so
please pop in and have your terminal
upgraded with the latest 3.4.3 version. If
you are unsure or need advice on this
matter, please contact either Keith Cain or
myself.
Over the last month, we have had meetings with Grid Com and
Motorola and there are a number of
improvements that the Board are
investigating which we are confident will
help to improve the signals from the various
base stations. We are also in discussion on
a regular basis with our software experts in
an ongoing effort to gradually illuminate
the problems that are in most cases, quite
complex, but ones that need |
to be
addressed.
You will
soon be able to pick up an information sheet
which explain how the new ranks at Cabot
Square and Canary Wharf will operate. It has
taken considerable time to reprogram and
test the new system, which has been designed
in the fairest way possible to offer all
members the radio work that many want and
have asked for. The new ranks will be
operational from Monday 4 July
2005 for a trial period and may be subject
to change at short notice if the need
arises. See Keith Cain’s report for further
details.
Marshalling
June has
been extremely busy on the Marshalling
front, with large numbers of taxis used at
many different locations. There have been
some very lucrative fixed-price trips as
well as highly incentified run-ins on some
high profile events. Battersea Park is
ongoing throughout July and it has become a
very popular venue, again offering some very
nice cash and credit card journeys. I have
repeatedly mentioned that without your
support, these events would not be as highly
successful as they are. We are the market
leaders in this field, so thank you and
please keep up the good work!
Allan Evans
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