Life@Dial-a-Cab: A Techie’s Opinion

average length of employee
service is fifteen years? In this
age, it’s practically unheard of!  The reason why DaC has such a good retention record is because,
in my opinion, it is run by real people – not distant suits who have never done a days real work in their lives, but ordinary, hard-working people who understand and value the importance of looking after one of the businesses most valuable assets - employees.

Seeking Awards to Look Good?
Both of my previous IT employers constantly sought all manner of awards to prove that they were so good at what they did and that they treated their employees well, yet they never did anything to deserve it; you could speak to any of the employees (worker and manager alike) to ascertain that fact. With average staff turnovers of 60% per annum, they had to seek these awards to make themselves look great. This is not unusual, nor is it restricted to the IT industry. We live in a country that is largely incompetent – people don’t give a damn anymore and the "I’m alright Jack" attitude has become a national epidemic.
   Dial-a-Cab is different. I’m not saying this just because I work here, or because it’s politically correct or for any other reason – people who know me know I speak my mind and don’t hold back. If I have a gripe with my employer, I make it very clear how I feel, come what may. My Grandfather’s generation fought for me to have the right to speak my mind and I actively use that right.
   DaC treat me like an individual; like a human. My skills are not just encouraged – they are pushed further and higher, keeping me challenged and interested. I am continually gaining further qualifications and skills –

Dial-a-Cab Among the Elite…
As a father, I understand the importance of validating my son.  All children need support and
guidance. My son, like all children, needs to know when he has excelled himself and when he
has let himself down and he needs to know the difference between the two. He needs to be congratulated when he has done well and supported and guided when he hasn’t. So it must be with the employer. In order to maintain a useful workforce, he must congratulate and encourage the good work and provide support and guidance through the mistakes. There is an art to maintaining this fine balance and few employers manage to reach this equilibrium, let alone maintain it for so long. It is my opinion that DaC are among these elite, and this is due to the foresight, open-mindedness and strong leadership of the Chairman and his management team.
   In conclusion, I would recommend Dial-a-Cab as a good employer – whether you are a Taxi Driver, Manager, IT Professional, Administrator or Customer Support Representative. Don’t get me wrong – I don’t see work here through rose-tinted glasses and I am fully aware that all jobs have their high and low times; I have experienced both, as has everyone. However, one could do a lot worse, while finding better would be quite a challenge.

Jonathen Winterburn
DaC Network Administrator