Selling DaC With Lydia

Views on life as seen through the eyes of David Kupler at…

KUPKAKE’S KORNER

NO BUSINESS LIKE SNOW BUSINESS

Each time it snows, everything goes slow. That's true with some exceptions, like those 4x4 contraptions, best suited for the jungles of Peru. I drove with trepidation, 'cos the weather situation caused the streets to ice up rapidly. So I crawled to destinations like office blocks and stations, with snow so thick that I could barely see. It happened more than once, that some brainless dunce hooted with impatience at my crawl, but I didn't loose my cool when one white-van driving fool tried to get between me and a wall! I've seen it all before and now I know the score when snow descends, caution is the key, if this is global warming I'll post a sticker warning…
"DON'T GET TOO CLOSE - STAY AWAY FROM ME!"

Kopyright Kupkake 2004

We have started 2004 with real momentum, unlike the past two years where January was really tough all round. It’s good to see some consistency following December and filtering into our January/February sales. As we continue to gain new accounts from our competitors and grow our business within existing ones - the future sure is looking bright!
   Once again I’m delighted to report that we have enjoyed another very successful Business Travel Show. The show provides a great opportunity to meet existing customers and to show them the new developments within our system, as well as meeting and opening new business. We opened 21 accounts at the show and have some exciting ventures in the pipeline as a direct result
from being at Olympia.
   Our stand was once again the talk of the show due to the 1938 Austin classic car that took centre stage and proved to be a real crowd puller. During our three days there, the team introduced Dial-a-Cab to many companies and explained what it is that sets us apart from others. We had the opportunity to demonstrate the 'new toys' that our IT department have forged ahead with and the even more innovative ideas that have once again left our competitors at the starting line, proving that we are very much in the forefront of this industry.
  Once again a big thank you to the drivers who arrived so promptly after the show finished each day. For the past two years, Dial-a-Cab have
Selling DaC With Lydia

provided the
Marshalling service along with real-time on-line booking facilities throughout the show, ensuring endless taxis for everyone to get home safely. However, it was one of our competitor’s turn this year, but alas there were no taxis and lots of very frustrated showgoers, so naturally we sent our fleet messages out and of course our drivers supported our pleas! Cheers guys...
   Once again I’d like to thank the drivers who continue to feed back all types of information to me concerning our account work. It shows our clients that we care and that we take action immediately should there be a problem of any nature. With your help, I am better placed in front of our customers.
   Finally, look out for those ‘New Accounts’ on trip details, please be aware that there is some really exciting work coming your way.

Until next time...

Lydia Foulkes
DaC Sales Manager


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