The well-publicised tariff change is due to be implemented early this month and we must hope that the proposed increase will benefit us all and not deter new and existing customers from using our services. It comes at a time that coincides with the monstrous events in New York of September 11th; added to the slowdown in the USA economy, which is already filtering through. Perhaps a time to reflect and take stock of the situation may well have been a slightly better option at this moment.
   Work figures are holding up well and so long as we continue the excellent service levels that we are currently providing, we will always be held in high regard by all of our clients for the future. The BoM are always looking for ways to generate extra work for the Society and we at Dial-a-Cab are still the radio circuit that most Licensed taxi drivers look to as the leaders in our particular field - our waiting list is testament to this fact.
   As most of you will already know, when we ceased to service the Westminster Special Needs account, a small minority of subscribers chose to leave our 

Society for pastures new. They followed this account over to the new supplier and now a month or so after this account officially started, a number of these ex-members now wish to return to Dial-a-Cab. Unfortunately, a decision was made by the BoM that drivers who left to follow this one account would not be accepted back so readily if things did not work out as well as they  had obviously hoped. In fact it is quite gratifying to know that the grass is not always greener on the other side of the fence! (See Mailshot letter ...Ed).

Peterborough Court
The Goldman Sachs account is increasing steadily and we are now covering upwards of 150 trips per night. We are always looking at ways to speed up and simplify the procedures at Shoe Lane and now when you are offered a trip through the system on the G1111 account, the 

destination will show EC4, although the passenger that you pick up could be travelling to any London postal zone or beyond. We have implemented this to help cut out the need for a Code 7 and accelerate the process which will then give our Marshal's the facility to increase the Society's percentage of total trips each night.
   I am presently writing to most of our large corporate clients to offer them our Taxi Marshalling service throughout the Christmas period, which I hope will generate extra work for all of us. Our whole marshalling team are now very experienced and do a great job, but we rely totally on all of you to support these types of events just as you have always done in the past, and I'm sure you will do in the future.
   Can I remind you that because of the present economic climate, many of our regular clients are monitoring run-ins and meter fares, so please do not jeopardise any of these accounts.
   Finally, If you have any problems relating to the new terminal, please remember that a driver trainer is on site at the fitting bay at Roman Way every Wednesday from 2pm until 5pm.

Allan Evans