Credit Card Trips
To assist with the administration and prompt payment of Credit Card trips,
the following enhancement has been made to the system. When clearing a
Credit Card trip on the old terminal (not a Debit Card, which does not carry
a handling charge) you should now clear the metered amount including the
handling charge of 10% (£1 minimum) as filled in on the Credit Card
voucher.
For example: If your meter fare is £12.40, the handling charge
would be £1.24, then your CLJ should be cleared for £13.64 as written on
the voucher. The system will automatically calculate what you have added and
adjust accordingly. This will mean the manual checking of each voucher,
currently undertaken by Driver Services will no longer be required and
correct payment will be made, so long as the right amount is cleared.
With new terminals, the CLJ can still be sent as normal by
entering the meter fare and printing the credit card voucher to send the CLJ.
The handling charge will be added automatically. However, if the fare is
less than £10.00 you must
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change the handling charge to £1.00 yourself ie if the fare was £8, the
handling charge would show 80p and this would then be manually changed to
the £1 minimum.
Street Number on Trip Offers
The recently added facility of displaying street number on Credit Trip
offers has had to be modified slightly. Where the street number was
displayed on the same 1ine as the street name, the map facility on the new
terminals was not working correctly. Therefore, the street number will now
only display if there are no attributes assigned to that trip and will be
displayed below the street name.
Badge Number Changes
The current computer system has been unable to cope with badge number
changes and as a result, new software amendments have been commissioned. In
order to ensure that no changes have been missed, please re-notify Driver
Services of any alterations so that it can be ensured that all changes will
be effected correctly.
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