Recession?
Most of you would have been concerned recently when every time
that you opened a newspaper or turned on the radio or television, there is talk
of recession. There was no doubt that the American market - the Dow Jones
- was having a tough time and in February this year it reached a two-year low,
which in turn sent a shiver through the American Banking Sector. Their
first reaction was to look at their costs just in case this mini recession did
come to pass. They looked not just in the States, but also worldwide and yes of
course, our Taxi trade is one of the first cutbacks.
Some of our Clients have made no secret of the fact that they
required the same service as in the past, but were looking to make savings of
up to $1.5m (they like to talk in dollars) on their taxi account. Well, they do
say that when the States sneezes, the UK catches a cold, however a series of
interest rate cuts in the States and here have hopefully done the trick
and put some much needed confidence back into the American economy. At
the time of writing, the Dow Jones is just a few hundred points off an all-time
high, so let's hope there is no more talk of recession with these recent
recoveries, because there is no doubt that the economy can be talked into a
downward spiral. I am always a little concerned regarding our dependency on the
USA, after all the economy in the UK and Europe is very strong at the moment.
As I stated earlier, one of the first casualties of any recession
is the taxi trade, yet at Dial-a-Cab we are finding our figures very
encouraging. We are now into our ninth period of the Financial Year and
our turnover is up 19% on last year, an excellent result by any standards and
long may it continue with no more talk of recession. For your information, the
taxi trade in London is always seen as an excellent barometer concerning the
economy in London and the south east, in fact the Bank of
England have meetings with my Finance Manager and I to see how Dial-a-Cab is
doing and if we have noticed any downturn in our figures - what do you mean you
don't believe me...!
Corporation of London
I recently attended a meeting
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with the Corporation of London where those present were expressing
their concern over the number of complaints they had received regarding the
lack of taxis in the City of London at night. Perhaps I should explain
further that it wasn't exactly a shortage of taxis they were
complaining about, but a shortage of taxis for hire. It appeared that most
taxis in the city were not for hire as they were radio taxis already hired
and on their way to pick up their passenger. I explained to them that if
radio taxis were not all engaged via the telephone, there would be even more
members of the public on the street looking for taxis.
The members of the Corporation went on to say that perhaps it would be a
good idea if they recommended to the powers-that-be that radio taxi work in
the city should be done by private hire vehicles leaving the radio taxis
free to be hired by members of the public off the street - I wonder where
they got that from? Hopefully that idea has now been eradicated, but who
knows? It has, as you all know, been a concern of mine for a few years now,
which brings me on to my next point.
Impotence
The Editor informs me that we have had several
letters, all of which have been printed and responded to, regarding
Dial-a-Cab's involvement within various trade bodies. Well, you can't
please all the people all of the time, but it's a fact that meetings would
take place, like the one above where Dial-a-Cab would have no involvement
or input, which could be disastrous for the radio taxi industry thereby
making us impotent. I always find it extraordinary that some people
(although I do respect the fact that they are entitled to an opinion)
think that everyone else is trying to sell them down the river; why should
that be? So far as I am concerned, it is a simple choice, meetings will
take place and decisions made without my
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or Dial-a-Cab's contribution if we resign from everything.
However, I hope the majority of you have enough confidence in me to
represent you with your best interests at heart - because that is exactly
what I do. Also, if you cast your minds back, it has been Dial-a-Cab
that has raised
the contentious issues first regarding our industry, the reform of the
Knowledge, ground transportation, taxis banned from having radios etc.
Some of you might not like what I have to say - but at least you get the
truth first from myself and Dial-a-Cab, that is a record that I am proud
of.
Tenders for New Business
Both Allen Togwell and myself have been visiting
existing and prospective new clients as they prepare to put their
transportation business out to tender. Their tender documents contain and
talk about the same thing, having one telephone number to order a taxi or
car, indeed, to cater for all their ground transport needs. I subscribe to
the theory that for Dial-a-Cab to lease or purchase cars does not come in
to the equation, because I believe that we could not compete with the car
companies on price for reasons that I will be happy to discuss, at a later
date.
So we have a simple decision, or perhaps not so simple given
the politics within our trade. Do we tell these corporates, some who spend
up to £10m per annum on ground transportation that we cannot tender for
their business or do we handle all their business and sub-contract the car
work out to reputable car companies? Even worse, a car company could be
given the business and they could sub-contract out to a taxi company
bearing in mind that one of our competitors is already working with a car
company and will be tendering for work in conjunction with that car
company. That puts us in an even more difficult position. I think that on
this particular topic that I'm damned if I do and damned if I don't.
Finally, as the Editor only produces eleven Call Signs a year
and not twelve because he thinks he's entitled to a holiday, there will
not be a magazine for July, so I will speak to you in August when you can
find out if we did or didn't tender - can you wait?
Brian Rice |