before returning to France. Last
year was the first time we were included with this spectacular event.
Thierry Brosse and John Penhallow and their staff from Contraste and PLP
make it look easy. Believe me, once on the River Thames, you realise how
choppy it can get! As I need to take photographs, large boats are for me
and I was on the River Police's launch - a great experience, especially
when the throttle is opened up. This year the sun shone down on us which
makes it a lot more enjoyable for the children. We hope to be included in
this event for as long as it carries on. On behalf of the LTFUC, we wish
to thank everybody involved.
Lawrence Berkoff
Public Relations Officer, LTFUC
GIVING CHILDREN BACK THEIR FUTURE WITH 'TREK PERU'
On arrival at Euston on Sunday evening, I got a taxi to take me home
to St Johns Wood. As ever, a little conversation ensued. The DaC driver
asked me what I had been doing and I told him I'd been training for my
challenge. A magic thing then happened. At the end of the trip and after I
gave him my fare, he gave me £5 towards the charity challenge. I was
bowled over that a stranger would sponsor me. There are some good,
generous people around. He suggested I wrote to you, knowing that you also
support some children's charities. As a Dial-a-Cab customer of old, I
would really appreciate some sort of sponsorship from yourselves. I assure
you, it all really goes to the right place.
Thank you, in advance for your valued support. It means an enormous amount
to me.
Tessa Solomon
London, NW8
On September 18, Tessa Solomon plans to begin a 50 kilometre trek
along the Inca trail to Machu Picchu in Peru at the rate of 6 - 8 hours a
day over four days at a height of up to 4200 metres (three times the
height of Ben Nevis). Proceeds will be going to people with disabilities
associated with Doctor Barnardo's and Kith & Kids. If you would like
to help Tessa raise money, send a cheque to Tessa at Green Farm, Monewden,
Woodbridge, Suffolk IP13 7DH made payable to Barnardo's Trek Peru...Ed
THE TALK OF LONDON
I would like to thank Tom Whitbread and his team for giving my wife
and I the opportunity to have such a wonderful evening at 'The Talk of
London' night-club, which must come highly recommended for a great value
night out. I would also like to take this opportunity to thank Trevor
Morris (F21) and his wife for taking my wife home as unfortunately my auto
gear-lever had snapped just before meeting her! This circuit just never
fails to provide a true gent.
Adrian Landau (T14)...via email
May I thank Tom Whitbread and the management at the Talk of London for
such an excellent evening. On a rare occasion away from the children, I
was able to wine and dine my female companion with a very tasty meal and
colourful, entertaining cabaret. And the star of the evening Carl Wayne
mentioned Dial-a-Cab several times during the course of the evening! My
only regret was having to leave the partying earlier than planned 'cos our
child-minder objected to us dancing the night away while she was stuck
indoors! Oh yes, as the female companion, my wife enjoyed the evening too!
Gain, many thanks...
Alan Green (E52)
CODE 23
When you are offered a job out of zone or you bid for one and you
would be running an excessive distance, you can do a code23 to get a
bigger run-in ie £4.40 or £4.80. After doing this, your screen says:
'request received'. Does this mean you
can have the extra run-in or do you have to wait for a message from the
control room? I have on occasions been given a message from the control
room giving me extra and thanking me for running to cover the job but more
often than not, get no message back and therefore when that happens I'm
not sure if I can have extra or not. Would you please pass this email on
to the powers that be and publish their reply in next months Call-Sign.
Paul Shaw (B19) ...via email
According to Lee Moreland, the senior Controller on the day shift,
when you send a Code 23, the 'message received' on your screen means that
the Call Centre has received your request. They then need conformation
that the customer is prepared to pay for an extra run-in. Some clients
have given permission to go up to a maximum run-in and that enables the
dispatcher to reply to your request quickly. Otherwise the client has to
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informed that the driver is seeking an extra run-in and for various
reasons, it may not always be possible to contact them or they may say no.
In that case you would probably get no response. So the answer is: If you
get no response beyond 'message received' the answer is no...Ed
SIX OF ONE???
Another excellent reader's letters in the August issue. Peter Murphy's
number plates in particular caught my eye. Many years ago I worked on
sales development for a major supermarket company, and on the way to the
Great Yarmouth branch I was over taken by a Merc with the plate 5 TAR. At
the time Freddy Starr was top of the bill at one of the shows in town and
I have always presumed it was him - or at least his car.
However, the main reason his letter caught my eye was because
several months ago I was told that the DVLC do not issue
plates bearing the number 666 unless it is a private plate, due to it's
biblical connotations with St John's Book of Revelations and the quote
which I believe to be: "And the number of the beast shall be
666". The numbers come from an ancient occult belief that all letters
have a numerical value and when added up can give cabalistic powers to
those in the know. Indeed, the infamous late Aleister Crowley changed his
name from Alexander to take advantage of the powers he believed this would
give him!
At first I found this hard to believe and found myself
looking for a car plate with this number. Then I wondered if the PCO would
issue plate 66666 and then I saw it! A very nice metallic blue Metro
Westminster on Euston Rd. Two days later, again on Euston Rd, I saw a
Bentley with the plate PAN 666. Superstitious rubbish or not, that was one
vehicle I was going to keep well away from!
Is the owner a high powered wizard? Perhaps the leader of a
black coven, (the Queen, apart from being the head of the Church Of
England, is also head of all England's covens through the Knights Of The
Garter). I don't know, but when Aleister Crowley reputedly tried to raise
the devil in a ceremony in Caxton Hall in order to bind him and assume his
powers, Pan is the deity alleged to have appeared, but a disciple panicked
and the ceremony went wrong and Crowley was left mentally disturbed for
the rest of his life. However, it is more likely that the effects of his
desperate struggles to escape an addiction to heroin was the real cause of
his mental state.
Eddie Lambert (V27)
If I'm ever lucky enough to get a wait and return to Manchester and
the fare comes to £666, I think I'll tell the passenger to keep it!...Ed
SPECIAL NEEDS
Could somebody please explain to me why I can pick up a twenty stone
adult male in a wheelchair with a Fairway, but am unable to pick up a
child in a wheelchair as a Metro is needed. Who made this rule and why?
I've seen the following messages several times in addition to others:
'Metro cab urgently needed in NW8 for special needs job' or 'Metro cab
urgently needed in SW1E for school job' or 'Offered job in W9 going local
- Metro cab only'.
In addition, can you tell me for whose benefit is the W9W rank? It is
certainly not for the majority of drivers who find when setting down in
any of the zones just after 1.30 that forty three cabs are already booked
in!
As we have a Board member in the operations centre, surely he
can come up with a better solution, perhaps allocating the first out jobs
on a pre-booked basis to a different driver each day leaving the later
ones in the primary zones to fall in with drivers normal work.
A.Guerrier (L28)
I made a few enquiries for you and this is what I've come up with.
There is no rule re Metro Cabs or Fairways for children (or anyone else).
If it says Metrocab only, this is because the customer has requested it.
Otherwise the job will be available to any cab. As for W9W, I suspect that
any rank with a specific opening time where roaders are due to come out is
going to be inundated within seconds. No one in the Call Centre has the
power to get anyone onto the rank in any order, it is purely the computer.
Make sure that your aerial is straight up and if you fail constantly to
get in, try Roman Way to check on your outgoing signal. There is no
facility to allocate on a pre-booked basis, but as the jobs are all AD,
non-rejectable and the order is mixed up frequently, everyone has the same
chance...Ed
GROUND TRANSPORTATION (1)
I believe that DaC must be able to compete with licensed private hire
and if a city company wants
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a one-stop shop for VIP car services, taxi's, minibuses, coaches and
courier work, then we must not sit back and wait to see what happens. If
the licensed taxi trade do not tender for these lucrative contracts, then
the licensed private hire companies will, make no bones about that. I
don't see that DaC have any choice but to go down this route if we want to
remain a profitable company, retain the contracts that we hold and also
win new contracts.
I think the only problem that we should be concerning
ourselves with is not if we take this route but how we administer and
regulate this option. I believe that DaC should lease the cars and let
those willing taxi drivers drive them on a rota basis. As regards to
coaches and minibuses, this work can be subcontracted thus earning DaC
money for basically taking a telephone call.
I have a small contract with a company and already offer this
service, if they want a coach or minibus then I will supply them with one.
I must admit that they have not asked for a VIP car as yet and I would try
to discourage it, but if they insisted then I would have no option but to
supply them and make money out of taking the booking.
Jamie Owens (S67) ... via email
GROUND TRANSPORTATION (2)
I think it is true that without some sense or knowledge of history,
sociology and economics that a company seeking to leap into the future can
make serious mistakes. Thus I find myself at odds with the Board of
Management's attempts to infiltrate alternative methods of transport into
our taxi company without an adequate explanation. It should be noted that
historically, our existing system of Capitalism has always sought ways and
means of de-skilling any professions that have allowed the working classes
to carve a lucrative niche for themselves within Capitalism. Printers,
miners, dockers, are a few examples.
That our Board is pursuing a course of action that could
eventually undermine our trade merely because of a request from an
unquantified outside source is sociologically even more disturbing. From
an economic standpoint, to suggest the purchase of a small fleet of
limousines, expensive to insure, service, and maintain securely, and to
staff these with drivers working at lower rates than we expect for our
efforts is plain daft and slightly insulting, and is an action cannot that
be judged without full financial figures or estimates being available for
counter argument by the members.
Merely because within some large organisation, the department
or individual now responsible for providing alternative transport would
like to case their present workload onto us by merely picking up a phone
to Dial-a-Cab, without the financial burden and potential risk of heavy
financial loss cannot be justified. In any case, our experience on the
streets is that many large companies, Reckitt and Coleman for example,
have largely dispensed with chauffeur driven fleets and rely upon taxis
and minicabs. Their in-house accountants have obviously decided that
keeping such a fleet is uneconomic. Allied to the fact that our non-profit
making structure makes it impossible for any financial gain to be passed
on to the existing membership, it becomes even more difficult to see who
gains in either the long or short term.
The other factor that disturbs me has resonance to the
excellent suggestion of periodically rotating the membership of the Board
of Management. I have long been of the opinion, (and argued in these
pages) for a change in our structure that would enable us to move forward.
The attempt to take our company onto the fringes of the stock market
failed, quite properly in my view, because it did not offer sufficient
guarantees for the membership. Despite this, the Chairman, speaking
for the Board, has said that as this attempt failed there will be no more
efforts in this area, despite there being several alternatives to public
flotation.
This leads me to think that fresh blood and fresh thinking at
the top might be required. The insularity expressed by certain Board
members in responding to suggestions of change and the lack of full
disclosure of business plans, fully thought through and explained and
acceptable by the membership, inevitably raises doubts about their
freshness of thought. In passing, 1 thought that Boards of Management
supervised the actions and trained a secretariat to run a company, not
made themselves indispensable.
Jon Tremlett (Y32)
GROUND TRANSPORTATION (3)
Why not give the customer what they want. We are a niche business and
we are losing out to minicabs because they offer more services.
Colin Goodwin (F43) ...via email
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