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| Mailshot is your chance to tell the
subscribers of Dial-a-Cab exactly what you think. Complaints, compliments or just to write
about Call Sign. This is YOUR paper within your magazine.... You can also email your letters to: callsignmag@aol.com THANK YOU FROM A CLIENT I would like to thank everyone at Dial-a-Cab, from the wonderful
drivers to the friendly telephonists and staff, for providing such a
wonderful service via the Westminster Taxicard. I could not manage without
it and am never let down. At my age (92) I have always been sceptical of
'special' services, but Dial-a-Cab and Westminster between them have
showed that there doesn't always have to be a catch. Incidentally, my
brother Joe (Stephens) used to drive a licensed taxi renting it from Cooks
Garage in Huntsworth Mews. I don't think Cooks are there anymore, but if
anyone remembers my brother, perhaps they would be kind enough to inform
your Editor who I hope will tell me. Once again, thank you all for
everything. If anyone does remember Joe Stephens, I'd be happy to pass any stories about him onto Nellie...Ed THANK YOU FROM A DRIVER I would like to thank all the staff at Dial-a-Cab for providing us, the
drivers, with a first class service. This includes all the Telephone and
Admin staff, Sales Department, all Board members and especially the
Chairman, Brian Rice, one of the most popular chairman ever. He is a real
honest gentleman and one who is still seen by we drivers as being very
approachable. Well this has been a difficult letter to write, I'm not very
good at making speeches that's why I have never been a best man at a
wedding! I wouldn't have been much good as a Board member either! Stephan is emigrating to the USA. Good luck from everyone at DaC including all the drivers. Let us know how you are getting on there...Ed WHO ME? Trawling the net, I just came across your magazine. Are you the same
guy who wrote for Trip Sheet in Las Vegas. It was a London cabby with your
name and those London stories tickled me. My wife Suzy and I moved to LV
in 1964 to get away from the London damp and although I never pushed a cab
in the 'smoke', I drove one here for a few years, but going from casino to
casino can drive you nuts! So now I work in the casino instead!
Thanks for brightening my day. How often do you change the mag on-line?
Dial-a-Cab sounds like it leaves our cab companies standing. Pleased you found us Alfie. We go on line each month around the 12th or so. As for Trip Sheet, yep, that was me but when the Editor (Dick Kawadler) died, so did Tales from a London Cabby. But thanks, it's always nice to be remembered...Ed |
CHAUFFEUR DRIVEN MINICABS? Do our drivers need much more proof that we are our own worst enemies?
Through my front door and thousands of others I expect, came a card: BOM TERMS I could not agree more with Eric Waterman's ideas (May Call Sign). Our
circuit has a great balance between customer and driver. What many of us
are worried about is going down the Com Cab route. This rule change would
keep the Board fresh and in touch with drivers experiences as well as
customers 9don't forget that we are customers too). I believe that there
would be an extra benefit for the BoM. As the membership will know that
the Board will, within six years, be back on the cab - even if it is only
for two years - I believe that the need to own a cab would not be such a
worry to us ordinary members. It's not that we are jealous of BoM
benefits, we just don't want to lose what little benefits we have. Don't
forget, we pay to be on DaC, so don't expect us to work cheap. Always nice to hear from you Jon, but do you think that you could invest in some bigger pieces of writing paper. It takes the British Museum less time to decipher Hieroglyphics than it does me to decipher your post card! ...Ed RELEVANT? Congratulations again, Alan, the June issue of Call Sign was very good
and I support your 'from the editor's desk' as being very relevant (of
course I speak for Paris...). TEA ...AND SHEEP? Re Media Watch (June Call Sign Internet issue) Alastair Hill need not
miss his beer - we have great beers and cold too! ... Cricket? - plenty of
that played here ... Gardening! - Heck, Christchurch IS the Garden
City...and there is always mine if he needs gardening therapy. |
GOING HOME In the November 1998 Call Sign, Dave Raymond (F56) asked Mailshot about the possibility of a 'Going Home' function. We promised to pass the request onto Tom and Debbie Carter - our software people in Indiana. This is the latest info on the request...Ed The Home Zone programming has now been completed. Testing and training
will occur at DaC in June and July with live implementation being
tentatively scheduled for early August. While initially dubbed the 'Home
Zone' feature, it is really a 'Last Trip' bonus. The driver selects the
destination zone and will receive offers to that zone with detailed
destination descriptions. The driver may change the destination zone at
any time. The bonus is that everyone benefits from this facility. The
drivers get a last trip to the point of choice, the customer gets a cab,
and the Call Centre gets job coverage. Our thanks to the BoM for quick and
unanimous approval of this system enhancement. PART-TIME BOARD? Further to Eric Waterman and Alan Togwell's recent articles regarding
the Board of Management, I have a further suggestion - do we need a full
time BoM? Shortly after the elections have been announced, the Chairman
has to find full time work for the newly elected board, often jobs where
they may not be best suited or with little experience or knowledge of.
With the exception of Alan Togwell, all the BoM have changed around, maybe
just to have a job at Brunswick House. THANK YOU Thank you for taking the trouble to give me a copy of the May 1999
edition of Call Sign. I don't know how you managed to get in the obituary
about my father, but very well done to whoever made it happen so quickly. John Freeborn is the brother of DaC's Ken and Martin. Their father Alf sadly died in April...Ed COMPLAINT I was found guilty of a complaint made against me by another driver. He
accused me of booking into the E14C zone while sitting on the feeder
outside the Canary Wharf Tower! How many drivers can say they have done
the same thing yet not found themselves answering a complaint? Probably
hundreds... I have a problem here Steve, because in addition to editing Call Sign, I also drive a cab pretty much full-time so I know most of the problems. It seems that you were put on complaint more because you booked in to E14C before the guy who was in front of you than because of where you were at the time. As a night man, I use EC5 quite a lot. |
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