mailshot |
Mailshot continued meet Brian
at Brunswick House to go home with him. I hailed a Taxi, which by chance was a Dial a Cab
and asked for Brunswick Place. The driver, who was very nice, asked if I was a member of
staff. I told him I wasn't, but was Brians wife. Upon reaching my destination, the
driver refused payment, wished me a Merry Christmas and drove away. I have
no idea who he was. When I told Brian, he wanted to know the plate number or registration
number, what the driver looked like! But I couldn't answer any of his questions - typical!
If the driver reads this and I am sure he will - thank you very much. Brian always tells
me that Dial a Cab have the best drivers in the London taxi trade and I think he might be
right. THANK YOU PEEING IN THE WIND? Aubrey Siteman replies: |
being on the Radio would have by now understood why
work is dispatched 12 minutes before pre- booked times and incidentally only 50 % of jobs
are pre-booked, the others are for straight away so the thrust of his argument weakens
anyway. But let us examine the 12 minute lead time ( it is 12 and not 15 minutes). The reason is because we cannot know how far away in the primary zone is the nearest cab who will accept that particular job at the time of offer. The computer allows one minute for a cab to accept or reject that job. If that journey is rejected by the first cab it is offered to the next cab and so on until it is covered irrespective as to where he is in the zone. Any one can see that if the lead time is shortened to any great degree many more cabs would be turning up late. What about allowing for congestion, even in the inner zones ? If the job has to go to the back up zone as well, how long do you think our customers would put up with that? I do understand that sometimes you have to wait because you are nearby the pick-up and lose out meter-wise because you are too early, but even on calling from ranks it is very difficult to avoid this problem. I must also say in answer to Mr Robertons letter that in December we broke all records in the amount of work that was taken and covered by our members, so it is evident that the majority do not think like he does. There is one answer for you Mr Roberton! Would you like to propose at the next AGM that all jobs are called As Directed and Non-rejectable and then we could reduce the pre-booked time to virtually nothing! I must remind you that you would have to put the proposition in person! I am not convinced that many members would go for that. From experience of your working habits I do not think you would be happy with that proposition either! LOCKED IN WHEELCHAIR PASSENGERS |
just think of the wheelchair. Your Editorial
on the disabled changed that forever. No longer will I reject a wheelchair job. No longer
will I think; "I cant be bothered." I realise exactly what you meant when
you said - and I quote because it is worth the time: "Quite often, it is only when you actually pick up the passenger that you truly realise that you are dealing with someone who is trying to lead as normal a life as possible. Ive yet to meet anyone who wanted to be in their wheelchair!" It is very rarely that I can say my life has been changed purely on the strength of reading something. But I can honestly say that your Editorial has changed the way I think. All I can say is thank you. P.McCarthy (C1) A LETTER TO AUBREY SITEMAN Dear Aubrey A TRIP INTO THE UNKNOWN? In my sixth year as a DAC member, on Sunday 11th Jan, I thought I saw an
apparition, an unnerving feeling when you are an archetypal sceptical cabby. |