sales manager's report |
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OBITUARY - Liz Goodwin | ||
Shock and sadness were felt in
the Call Centre at the news that Liz Goodwin, one of the Societies longest standing
employees, had passed away on Tuesday 7th July 1998. Liz had been diagnosed
with breast cancer at the end of 1997 but had responded well to treatment and we all hoped
that eventually she would be able to return to work. Sadly, but for a very short period,
this was not to be and after doctors diagnosed that the cancer had spread further, this
terrible illness quickly overtook her. Liz started work for Dial-a-Cab in the old Shirland Road office and moved with the company to Brunswick House. Many drivers will have brought her in to work on the night shift from W9 and a lot of night drivers will recognise the surname from messages answering their advise arrivals - as Liz's favourite task in the Call Centre was ring-backs. These type of calls are one of the |
most awkward jobs to do, especially advising a client when
there is nothing in the area. Liz's character was perfectly suited to the job, only stating what was on the screen
and refusing to engage in any arguments. |
One of my favourite
memories of Liz would be from the time I worked with her on the night shift. One night,
former dispatcher Phil Kirby, Joe Brazil and I were having a discussion about the comedian
Peter Sellers. Three nights later with nothing said to prompt her, Liz stated "He's dead you know". When we enquired who
she was talking about it, became apparent she was getting involved in our earlier
conversation and had finally decided to impart this information to us. That was Liz down
to a tee, she would have been the first to admit that she was not the quickest of people
but boy, what a memory. As an employee, Liz was a managers dream; reliable, efficient and always content, regardless of any mayhem occurring around her. As a person, her character and cheerful disposition will be sadly missed by all who worked with her. Roy Masterson |
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