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COMPLIANCE OFFICER’S REPORT |
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Hello Ladies & Gents,
Can I firstly thank you once again for your support at the AGM elections and for having the confidence to vote for me to represent you on the Board of Management for another term in office. In my address to the membership, I did say that I would not let you down and that as a member of this present Board we are fully committed to steering our Society forward. My views have not changed. I firmly believe that under the guidance of the Chairman we certainly have the experience and know how to guide the Society forward. Important changes to E14C Along with the Chairman, we are always happy to listen to the membership and further to a request at the Annual General Meeting and having spoken with a number of other members, the Board of Management have for a trial period decided to change the dispatching procedures for E14C and E14S between the hours of 06:00 to 21:00 Monday to Friday. All areas inside the security cordon will now be physical. As from Monday 7th March 2011 E14S will be disbanded and all work (inside the Security Cordon) will be dispatched into E14C. This means that when a driver books into E14C he/she must be |
inside the four
security entry points. Once inside, a driver will be permitted
to drive around the Canary Wharf area but if choosing to stop,
must only do so on an official rank of their choice. For a
driver to stop on a rank correctly he/she must have their meter
in the For Hire mode and be available for hire at all
times, as stipulated by Canary Wharf Management (CWM). Drivers
will not be permitted to park with their lights off just waiting
for an account ride. |
and before 6am, seven days a week will remain
unaltered If any driver is unsure of the new procedures, please contact the controllers in the call centre who will be pleased to help. As you know, security is very high in this area and this system will only work if you follow the procedures correctly. It is my job to make sure that it is fair and equal for everyone so it will be continually monitored. It is designed to further assist you the members, please make it work…
HoC Finally it has again been brought to our attention from a senior source at the House of Commons that passengers have been questioned and challenged over certain fixed prices. It is not the passengers that set the fares on this most prestigious of accounts and it is certainly not good business practice to comment during or at the end of a particular journey. The prices are very competitive and these types of remarks can be quite intimidating to passengers in the back of your taxis, but more importantly it could seriously jeopardise the account. This is a much valued account for many of our members and we will take whatever action necessary to safeguard it. Allan Evans |
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