I would first like to express my sincere thanks to all those members that voted for me to be re-elected to the Board. There will be a lot of work to do in the coming year and I am looking forward to rolling up the sleeves and getting stuck in.
   At the AGM, a member asked us to review the dispatching procedures for E14C and E14S. Allan Evans, Day Shift Call Centre Senior Controller Lee Morland and myself went to Canary Wharf and spoke with many other members and made the recommendation to the Board to make some changes between the hours of 06:00 and 21:00 Monday to Friday.
   Allan Evans has included in his article a full list of the new procedures and I urge everyone to read and understand them before we go live on Monday 7 March. Copies of the procedures are also
available from the Driver’s Reception at

E14 changes

Keith Cain

Dial-a-Cab House.
   The changes we have made are to not use E14S anymore and that E14C will be the physical area and not a dedicated rank.
This will enable drivers to drive around inside the security cordon or park up on any rank of their choice. What will not be permitted are drivers parking anywhere other than the designated taxi ranks. Drivers who do not adhere to this may well be subject to a complaint.
   The reason for being harsh about this is because we have an

excellent relationship with
Canary Wharf Management and if any complaints are received from their

security staff about our drivers parking on double yellow lines etc, that behaviour could damage our friendship and possibly lead to all sorts of problems for the Society, some of which I am fearful to mention.
   The Controllers will be monitoring the GPS system very closely to ensure all members and journeymen work the area correctly. Please remember these procedures are at the request of other members and for them to work correctly, it will be up to the rest of you. If we experience these procedures being abused, the old method of working can be quickly re-instated.

Keith Cain
Call Centre Manager
Driver Operations Manager


Chinese visitors to Knowledge Point

Representatives of the Chinese National Bank and Shanghai LTI recently visited Taxi Trade Promotions training arm Knowledge Point School. The visitors were intently interested in the workings of the Knowledge of London and in particular why it seems to take so long.
   Whilst reassured by
Chinese visitors to Knowledge Point
Knowledge Point’s achievements, they obviously saw the issue  as a factor in the London taxi market…

London taxi in Kuwait exhibition

A TX4 was showcased along with other leading British products in the eighth Britain In Kuwait exhibition at the Salwa Al-Sabah Ballroom in Kuwait City in February.
   This major annual event is open to the public and covers many industry sectors including retail, automotive, healthcare, education, engineering, aviation, banking, finance and hospitality. This year the automotive sector featured inspiring brands including Aston Martin, Bentley and Jaguar alongside the instantly recognisable London Taxi exhibited by Al-Zayani, official appointed partner for The London Taxi Company.
   The three-day event, organized under the patronage
of His Highness Sheik Nasser Al-Mohammad Al Ahmed Al Sabah, Prime Minister and British Ambassador, Frank Baker aims to draw attention to the close trade and investment links between Kuwait and the UK.
   Ahmad Felo, Marketing Manager for Al-Zayani told Call Sign
The TX4 was the centre of attention at the Kuwait exhibition
The TX4 was the centre of attention at the Kuwait exhibition
   "This was the first time we have exhibited the London Taxi and the response was incredible. The Taxi was the most popular vehicle there as visitors came to see the icon that some only see on TV or if fortunate enough, when travelling to the UK. Now the London Taxi is here in Kuwait, people want to see it, touch it and most of all ride in it!"
   Kuwait based David Bentley, International Sales Manager for The London Taxi Company confirmed that the total number of London Taxis in Kuwait has doubled since 2010.
   "The demand for this vehicle continues to grow thanks to the good work of Al-Zayani who successfully promotes The London Taxi Service throughout Kuwait."

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