Call Sign February 2011 - Page 26 - COMPLIANCE OFFICER’S REPORT

COMPLIANCE OFFICER’S REPORT
Hello Ladies and Gents, With such a long Christmas holiday, it has taken a while longer for work to get back to some semblance of normality. But it is important that we all work within the Society’s procedure rules and guidelines and it is up to me as Compliance Officer, along with the help of the Call Centre, to monitor the system and ensure that we are all working on an equal playing field. Every month I try to inform you all of the most common problems and this month is no exception. As I have mentioned on numerous occasions, if any member has a grievance then it will be investigated and it is surprising what anomalies are thrown up and how complaints are brought to light just from a simple phone call. Listed below are a number of common complaints that I would once again like to bring to your attention… · WW00: Please ensure that you are within the perimeter road of Heathrow Airport before booking into this zone. It is monitored daily. · EC5: Between the hours of 9pm and 6am, this rank is in operation and you must be in one of the four EC postal zones before booking in. Trips that have not been dispatched will appear on the Bid Trip screen and it is then that you can offer a delay if you are outside	of the city zones. This is still a constant problem and one we continue to monitor. · E14: The two ranks E14C and E14S operate Monday to Friday between 6am and 9pm. At all other times you must be in the E14 postal zone before booking in. Again, if trips are uncovered then they will appear in the Bids in the normal way. When the two ranks are in operation, they are at all times physical. · CC00: You must be on the actual taxi rank in London City Airport before booking in. · General rule for Booking in: You must be able to reach the furthest part of any inner London primary zone that you intend booking into within 15 minutes. All outlying zones are physical and trips in secondary back up zones will automatically be offered to you. You are able to Bid for zones further away in the normal manner. There are regular trips in	some outer zones and it is a procedure rule violation to book into an outer zone to gain the number one queue position and maintain that position in order to gain an unfair advantage, especially if you are outside of the taxi. Outer zones are constantly monitored for this reason. Goldman Sachs Finally, as you are aware we have equal right to use the Goldman Sachs rank in St Brides Street during evening periods each and every day. The rank is within the EC perimeters, so why not join the rank when you are booked into EC5. It would be nice to see it filled with DaC taxis. The GS employees have a double-sided card for ourselves as well as ComCab and waiting there gives you two strings to your bow. The trips are plentiful, so why not give it a try? There is a Marshal on site to lend a hand and I would be more than happy to assist you if you haven’t tried this rank for a while. If you have any queries on any of the issues I have raised, please ring me on 0207 553 7222 or email to Allane@Dialacab.co.uk - *Be Very Lucky…* Allan Evans DaC Compliance Officer

WOODY SEZ
Win free tickets to see the life & music of Woody Guthrie…

In January 2009 at the inauguration of the new US President Barack Obama, Pete Seeger joyfully led a crowd of hundreds of thousands in singing This Land Is Your Land. The spirit of the song’s writer, American Folk legend Woody Guthrie, is celebrated in the new musical, Woody Sez, which has blasted onto the stage of the Arts Theatre until 2 April. Guthrie’s music lives on and continues to inspire. The hundreds of musicians that acknowledge their debt to the man who performed with the slogan this machine kills fascists emblazoned onto his guitar include the mighty Bob Dylan, Bruce Springsteen, Johnny Cash and our own Billy Bragg.
   Weaving together Guthrie’s enduring words and songs, Woody Sez paints a powerful portrait of this revered cult figure’s fascinating and often tragic life. Considered as the Godfather of American folk music, Guthrie was an altogether original protest singer, fighting for and lifting up the spirits of people beaten down by the hardships of the great depression.
   Playing the lead role, British trained Broadway veteran David Lutken is joined by singer / songwriter and fiery fiddler, Darcie Deaville, multi-instrumentalist Helen Russell and Andy Teirstein, himself a classical composer - and former circus performer!
   Directed by Nick Corley, also a Broadway regular who collaborated with Lutken on the book, the musical was first brought to life in 2007 at the Edinburgh Fringe. Since that time, with Mary Cossette Productions, the show has grown through festival productions in Belfast, Brighton (Argus Angel Award), Recklinghausen's Ruhrfestspiele and back in the US in Woody's home state of Oklahoma, where it was voted Musical of the Year for 2009.
   Woody Sez is a story of survival, passionate belief, timeless music and the flawed and fated trail of a singular and determined American poet. It is also a foot-stomping and heartfelt theatrical journey through the life of America’s greatest ballad maker. Bob Dylan isn’t famous for making statements, so it must be worth listening when he says that "Woody ain't a folk singer, he's genius, genius, genius!"
   Call Sign has two pairs of tickets to give away for this great show. Just tell us who led the crowd singing This Land is Your Land at Barack Obama’s inauguration? Answers to Call Sign with a contact phone number and email address if possible…

The Arts Theatre is in Great Newport Street and the show runs until 2 April. Performances are Monday to Saturday at 7.30pm with a matinee on Wednesday and Saturday at 2.30pm.
Tickets are from Ł20 to Ł39.50. The box office is on 020 7907 7092.　

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