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Gareth Jones (P11) was delighted with his
new MB Vito taxi as he drove gently into the Roman Way fitting depot
to have his Dial-a-Cab equipment installed. While the
engineers busily fitted his new MDT and support post to the interior
of his cab, Gareth chatted about the trade in general to Call
Sign’s reporter. But it was only after the sturdy MDT support post was fitted in its usual position on the luggage side and close to the central console, that a problem arose that had everybody at Roman Way scratching their heads to resolve. As a regular commuter between Manchester and London, Gareth had requested a front passenger seat be fitted by KPM for his wife or young son to occupy during the long journey between the two cities. This KPM had done. But he told us that after careful thought, he tried to cancel the seat fitting the day after ordering the cab but was told that it had already been fitted and couldn’t be removed. "I accept that there is a great deal of work involved in fitting the front seat with new interior body panels, Perspex central division, fixings and hinges etc," he said, "so I agreed to keep the seat." |
Sitting Comfortably? Gareth’s Vito hits a problem... |
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 However, when the Dial-a-Cab terminal was fitted, it encroached into the passenger space and the support post rubbed up against the seat when in the occupied position! A totally unacceptable - and indeed dangerous - situation. Call Sign’s reporter, sensing a Stop Note on its way to Gareth, offered to call a contact at the PCO to clarify the unique situation. The PCO admitted they had not encountered a Dial-a-Cab / Vito front passenger seat scenario and offered to investigate the legality of the set-up if we could supply details. Meanwhile, a disgruntled Gareth was on his mobile to KPM and as soon as his DaC installation was completed, |
Gareth was out of Roman Way like a
bat out of hell and on his way back to KPM to demonstrate the
problem. A calmer and delighted Gareth phoned Call Sign a few hours later to say that, to their credit, KPM had agreed to remove the front passenger seat and re-instate the original body panels. Gareth confirmed that KPM had also instructed their accounts dept. to refund the seat’s cost. Having sorted the issue satisfactorily with KPM, Gareth then called the PCO to advise them that the matter was resolved and that the cab was to be put back to normal, at which news the PCO declared no further interest and probably breathed a quiet sigh of relief that they did not need to proceed with an individual Approval process for Gareth’s front seat. So what had started out as a major headache for all concerned, had a happy ending with Gareth delighted with the outcome from KPM and the installation of his DaC terminal... © Call Sign Magazine MMX |
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She’s a Girl! |
"She’s a girl," Alf Cook (A62) told Call Sign
excitedly, perhaps rather stating the obvious! He was
referring to the arrival of his and wife Barbara’s first grandchild
Ellie Rose Haward, who was born at the Peterborough Hospital
maternity wing on 27th July 2010 to their daughter Alissa and her
Rob! "Ellie has a good sense of timing too," Alf continued, "because
she arrived at 7.38pm, which was a bit convenient for all concerned
- none of this middle of the night stuff for our granddaughter!" Weight enquired our reporter? "No," said Alf, "we didn’t have to wait long after she was born to get a cuddle!" Finally understanding our question, Alf told Call Sign that Ellie Rose weighed in at a very healthy 7lbs 15oz. But as Alf was obviously impatient to get back to caressing the latest family member, Call Sign and everyone at DaC wished the newest arrival and her extended family all the very best for the future and left them to enjoy their newest cuddles! |
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