Call Sign October 2010 - Page 16 - DaC staff celebrate long service Awards

DaC staff celebrate long service Awards
In an event now held several times each year, Dial-a-Cab Chairman Brian Rice together with the Board (see cover photo), recently celebrated with a fourth floor Champagne reception and certificate presentation to staff with at least 10 years unbroken service behind them. 20 years Twenty years ago in July 1990, a young dispatcher arrived at Brunswick House who, unless you work through the night, you may never have heard of. Dave Ivers has rarely strayed from the 11.30pm till 8am shift and is now the Senior Systems Operator for that shift. 15 years Carol Carpenter was there to celebrate 15 years’ service. She began in June 1995 as a DaC Telephone Sales Representative in our Admin dept and for many years has been, in addition to others, the Westminster Account	Manager and someone most long-term TaxiCard users refer to as "the lovely Carol!" Many drivers will know Steve Thomas from our Roman Way fitting bay as the former rugby player who believes the Welsh team consists only of Gods! Steve began in 1995 as a Security Receptionist on the front desk. Within two years he had moved to Roman Way as a fitter and is now an Installation Engineer there. 10 years Also among those honoured was Jeni Albert, whose employment with DaC began ten years ago on 10 July 2000 as a Customer Service Representative (CSR) in the Brunswick House call centre. Ten months later saw Jeni move to become a Help Desk Representative until October 2005 when she became a Concierge Supervisor. Nowadays Jeni works as a Concierge Account Manager in DaC’s ground floor Admin department.		Also honoured for ten years service was Joe Mensah, who many older drivers will remember working at Brunswick House on the front security desk. He has made the astonishing move to gradually working his way up to being IT Support Engineer in DaC’s first floor IT dept! Paulette Semper also began ten years ago as a CSR on the day shift and nowadays has moved up to being a call centre Team Leader. Another ten-year presentation came with Val Smith, who also began as a DaC call centre CSR. Like Jeni Albert, Val later moved to become a Concierge Supervisor and is now a Concierge CSR Manager. Organisations such as Dial-a-Cab invariably have a high turnover of staff, yet this Society can claim with pride that we have many staff that have been with DaC for years because they like it here! That continuity helps to keep the wheels turning smoothly and they undoubtedly deserve this recognition.
*Warren Smith with Carol (left) and Jeni* *Brian and Val*		*The Chairman presents Steve with his certificate* A happy Paulette with Brian

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