COMPLIANCE OFFICER’S UPDATE

Hello Ladies & Gents,
   I would like to begin this report on a serious note and remind you of how important it is to work within the procedure rules and regulations of our Society. You will see that at the most recent complaints hearing, a number of drivers were expelled by the committee and the sentences for those that appealed to the Board of Management were subsequently upheld. We as a Board have a duty to you, the members, to make sure that serious exploitation of the system and rule violations are dealt with correctly and it is my job as Compliance Officer to make sure that we are all playing on an even playing field, which in this instance wasn’t the case.

Loophole
There was a loophole found in the system that in all honesty, unless you were aware of it, the probability of cheating the system in that way was so minute that it would never be noticed. However, as soon as it was discovered it was immediately investigated and monitored. The necessary fix was then tested and implemented as quickly as possible by the IT department and our programmers in the USA. Unfortunately, a small number of drivers (and it was only a very small number) found a way

Allan Evans
to gain an unfair advantage over the vast majority of members and this complaint became even more pertinent whilst work was less busy than in recent times. As you will see in the Complaints results published in this issue of Call Sign, other than one driver who decided to leave the circuit before his complaint could be heard, all were expelled from our Society. As you know, all current and outstanding complaints will be recorded and kept on file for any future reference or verification.
   The system is constantly monitored and I cannot stress highly enough how important it is to use the system correctly. I have mentioned many times previously that it is always only a very small minority that misuse the system in order to gain an unfair advantage over their fellow members, but the phrase cheats never prosper comes to mind. I have dealt with a number of different types of
complaints in my present role, but as a fellow driver myself I find that the thought of exploiting your colleagues is very hard to comprehend and totally unacceptable.

Fuel card
On a lighter note, you will have read elsewhere in this edition of the magazine that there is now a company that provides a new fuel card solely for Licensed Taxi Drivers that is guaranteed to save you money at the pumps. It bases the cost per litre on the weekly average fuel price and it seems that using the card is something well worth your consideration. The website is www.blackcabfuels.co.uk and contains information you may require. Information sheets are also available in driver’s reception.

And finally…
With the summer holiday season in full swing, it is a time when most of us can take a well-deserved summer break to recharge our batteries and unwind a little. So enjoy the rest, it is well earned…
   Be very lucky…

Allan Evans
DaC Compliance Officer
Allane@Dialacab.co.uk

WAR DISABLED OUTING TO WORTHING

One of the old Soldiers with Kas

With over 400 war disabled in an amazing convoy of 110 taxis, the 61st London Taxi Benevolent Association for War Disabled annual trip to Worthing is a major occasion for the town and the Town Mayor was on hand to welcome the group. Special guests this year were Joanna Lumley and some of her Ghurkha veterans, who following her successful public campaign were very much the focus of attention.
   Patron of the LTBAWD, Dame Vera Lynn, rarely misses the outing and even at the young age of 92 proudly took her place at the table. She is still held in enormous affection by all the old soldiers on the trip. Sitting next to Dame Vera was the Master of the WCHCD, Andrew Overton

together with his wife Carol.
   Following lunch and a stroll along the Worthing promenade, entertainment from the era came in the form of the Jive Aces, a performance enjoyed by all judging by the applause. Also singing was a young lady called Kas (Kelly Ann Sproul), who calls herself the new forces Sweetheart and who brought a smile from the original forces sweetheart, Dame Vera herself!
   At around 6pm, Worthing bade farewell to their ‘old soldier’ guests for another year. But this report would not be complete without two special mentions. Firstly to the drivers, without whom there would be no trip. But secondly to a man who has been on every one of the 61 annual trips to Worthing as well as many other trips made by the LTBAWD. He is the President of the Association and former Dial-a-Cab Board member, Harry Joel MBE. Never one for blowing his own trumpet, Call Sign would like to do it for him.
   He received his MBE back in 1981 for all the good work he was doing for those disabled in conflicts. He was first made Honorary Chairman of the
LTBAWD and in 1996 followed that by becoming Life President.
Four years after that he retired from cab driving, but seems to accept the position of helping to guide the LTBAWD to "…achieve the aims and wishes so commendably initiated by those London Taxi Drivers who wanted to put their effort into making the lives of War Disabled Men and Women that much more enjoyable" as a job for life.
   He was once quoted as saying that as long as there was conflict and war around the world, there would be a need for organisations such as the LTBAWD and the work they do. Even following the sad loss of his wife Frances, Harry remained steadfast in his desire to make sure that these stalwarts who had fought for us in different conflicts around the world should not be forgotten.
  
The LTBAWD is an organisation we should all be proud of, but we feel sure that all the members of that excellent charity will forgive us this once if Call Sign also salutes Harry Joel MBE…

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