MAILSHOT
Either write to Call Sign at Brunswick House or email us at callsignmag@aol.com

Going home
For as long as I can remember, a high percentage of drivers on our circuit have not been happy with the ‘going home’ facility. Would it not be possible, when selecting a Code 3, to have a further two choice buttons on the screen?
   Choice 1:
The present facility, which dispatches drivers unlimited jobs to anywhere.
   Choice 2:
The previous facility, which dispatches drivers jobs only to adjacent zones to where the driver lives.
   This would solve the problem when a batch of jobs are dispatched at the same time. Drivers living east for example and who really do want to go home, would not get jobs offered far west and vice versa.
   I know that you can’t please everyone, but I’m sure that having a choice would please many of our drivers.

John Myers (K62)
   Keith Cain replies: John, I believe having the choice of two would not change anything. Why would a driver select the facility of trips going to his home or back up zones when they can see all the work unmasked, which then gives them a wider choice to where they want to finish? For example, if a driver's home zone is SW15 and they chose option 2, then trips going to W6 or SW6 would never be offered. Likewise if a driver lived in E50 or E99 zones, they would not see a SE50 or SE99 and vice versa. As there are more trips of this nature going through the system, I think the majority of drivers would only use the one option.

Mercedes Vito
I went to Battersea Park to view the new Mercedes Vito Taxi. Phew! What a motor! I know which one I will buy next March. Before that weekend, several cab drivers I spoke to regarding this Mercedes Vito said they were absolute rubbish, but now I know they must have been on the moon at the time!

George Cato (H80)
   Hi George, nothing from Mercedes can be described as "absolute rubbish." The name virtually guarantees the quality – the only question to decide is whether it is suitable as a London taxi. That’s one that you should decide for yourself after reading reports and talking about it with others …Ed

Florrie Culverwell
Dear Alan,
  
What a great article in last month’s Call Sign about Florrie Culverwell and her son Michael. I was truly filling up and honestly had to dab the corner of my eye halfway through. After reading it, I had a brilliant idea. Since Dial-a-Cab House wasn’t dedicated to anyone, how about the Client Reception being named The Florrie Culverwell client reception? As we all now know, if it wasn’t for Florrie there would have been no first accounts and who knows where ODRTS would have ended up? Not only that, but I can’t get this vision of a small, rotund, spectacled (and bearded) little boy making a pest of himself as young Michael is said to have done! Isle of Sheppey Mick hasn’t been too well of late, so how about it in memory of the Culverwells both past and present?
Nick Steventon (J65)
   Hi Nick, I did put the point to those upstairs and while they sympathised with your views, there are many, many others from our past who probably have just as much claim to fame as Florrie. She did a great job as a Jill of all trades and was paramount in getting the BBC as our first corporate account, but where do you stop? Founder Chairman Bonnie Martyn? Jack Taylor, who took the trade to new levels when meeting the Royal family as Chairman of the Underprivileged Children’s Fund? Aubrey Siteman, who whilst on the Board undertook every single position the Society had to offer? Probably every Chairman we’ve ever had including the current incumbent of the position? And what about all the drivers over the years who have done something outstanding to benefit not just DaC but the trade as a whole? That takes nothing away from your suggestion, Nick, but you can see the problem …Ed

Dear Alan,
  
Well done on producing an excellent magazine. Having had a limited experience of producing a magazine when I worked in industry, I know how difficult it can be.
   Anyway to my question:- Would it be possible to include a list of email addresses and / or phone numbers of key people at Dial-a-Cab? Since the new switchboard does mention that you can enter the extension number of the person, an updated list would be invaluable. I do understand if there is a confidentiality issue, but thought I'd ask anyway!

Paul Howe (O78)
   Thanks for the kind words Paul. So far as the phone is concerned, if you don’t press an extension number then you will go to the operator and they will then put you through. As for emails, take the first name and add the first letter of the surname with the addition of @dialacab.co.uk. So Allan Evans would be allane@dialacab.co.uk. Keith Cain is the exception and his complete name is used before the @ sign …Ed

Who does what – part 2
Dear Brian,
  
Thank you for your reply, if that’s what it was. I was trying to make a serious point in my letter as to the state we have allowed our country and our trade degenerate into. You chose to

take it as a personal insult and the red mist that descended upon you stopped you making any comments to the questions I raised. My complaint was against anyone that takes it upon themselves to represent me as a taxi driver and continues to give new legislation the nod without consulting those that they represent. I’m not going to reply to the disparaging remarks you made about me, I am not looking for a slanging match. It would serve no purpose and to be honest, I don’t feel I need to. The several years I have been back with Dial-a-Cab have been good and you have never heard one word of complaint from me because I consider it well run and that is down to you and the board. However, if I and others are not happy with things, we can complain, change chairmen and board members, or leave. On a trade basis, that is not the case.
   It was disappointing to read your rant, however it did show you hadn’t understood the meaning of my letter and you made one or two strange statements, which I will address. Firstly, you made great strides to ascertain if I had made contact with Lee Scott, my M.P. about my concerns. Lee is a good and willing MP and I do consult him on other matters. It must have pricked your conscience as to how your contribution to the Home Office meeting would go down as you contacted him to see if any complaints about the ISA had been registered with him. Why? Let me explain why I never contacted Lee Scott over the ISA. Let’s imagine 50 constituent taxi drivers were to complain to Lee that they were unhappy with further legislation, no doubt he would have got onto it right away and sent a letter to the Home Office about his constituents concerns. The reply would have been similar to: Thanks for your letter Lee, sorry to hear about your constituents concerns, but their representatives never objected so we’re going ahead, thanks once again for your letter. Then it would have gone into the bin. Can you understand that Brian? Do you understand the responsibility you have when you step outside Dial-a-Cab?
   Every month the Prime Minister holds a Q&A session with journalists at Downing Street. To gain entry you need a pass, all the press and major news channels plus a smattering of foreign journalists are there. They ask pertinent questions to a point, but they never rock the boat, otherwise the pass may be withdrawn. You won’t see the likes of Peter Hitchen or John Pilger there. The question therefore needs to be asked why were you and Bob Oddy the only ones there? Were others asked but never bothered turning up or were you the only two invited? Although you and Bob Oddy may raise questions - even become vociferous - do you think it was considered that you wouldn’t rock the boat? That’s a question and not an accusation.
   Another strange comment that caught my eye was that you and Bob Oddy were endeavouring to protect the good name of the trade. Pray tell me to whom? Surely not politicians, who at the moment are under scrutiny for exceeding their expenses? There have been those that have been named for declaring their second homes as their first, so as to receive much larger incomes and a couple were recently told they could keep the six figure sum they had over-claimed while sorting out their affairs. If you can tell me one organisation with 24,000 members who are more law-abiding, more honest and more decent than London taxi drivers, please name them. And you feel the need to defend our good name? How patronising.
   Then it gets worse. I read further on in Call Sign about the new touting laws - one strike and you’re out. I never saw any objections to the full implementation of it. Let’s look at it closely. The article starts off by stating the need to rid our streets of uninsured illegal vehicles and their drivers. Nothing wrong with that, it goes on to refer to licensed taxi drivers who hang up at hotels. As a night driver it doesn’t affect me, but it must be wrong. How it will be stopped is another thing, it’s all done on the phone nowadays, but nothing wrong in stopping that. However, it then goes on to threaten drivers that may stop at a bus stop on the way home with their light out, it doesn’t specify whether or not a hand has to come out to see if the person is going their way. It then goes on to mention those that park up with their light out - obviously a reference to those drivers at Liverpool Street. So it seems that in this politically correct asylum that we now live, if you’re going to be nasty to illegal minicab drivers, you must be nasty to London taxi drivers as well. A man or woman who has done up to 4 years on the Knowledge, may have worked hard all day or night paying £6 plus a gallon for a vehicle that struggles to do 20 to the gallon, tries to find one going home to offset his or her horrendous unsubsidised outgoings, stops to see if the hand that hailed him or her while their light was out is going his or her way, is actually the hand of Sergeant Hilson (remember him)? How absurd and as for the drivers at Liverpool street, what are they doing wrong, I’ve picked up young city kids in the early hours asking if I’d go to Chelmsford for £60, if not to drop them off at Liverpool Street where one of the boys will take them. I’d rather a taxi driver got one home for a deal than the alternative because these people are not going to pay the full fare and what about the public? Have they been consulted? Imagine on a miserable winter’s night, a queue in Charing Cross freezing to death and all the empty taxis going by, off home with their lights out scared to go in and ask if anyone is going their way, because you can bet your life these places will be the hunting grounds of the tout squad. The trouble is the suits that represent us now spend more time in the back of a taxi and not enough time in the front.
   All the things that Lord Denning said some 60 years ago must never happen, are happening. Councils are abusing their power,

Governments are abusing their power and we are getting no support from our representatives. Read my original letter again, Brian and look at the content, not for something to get upset about. This is serious, why should we be purer than the driven snow on tenterhooks every time we go to work? As to what new regulation we’ve fallen foul of this time, that’s not how the world works. If you choose to represent us then stand firm against any further invasion of our daily lives.
Mike Pollington (K17)
   Ok Mike, enough is enough. I know some drivers enjoy verbal fisticuffs in Mailshot, but this bout gets us nowhere. You referred to the Chairman with absolutely nothing to back up your statement, as attending meetings and "come out shaking your head with the other sheep." Also because he wears a suit "that doesn’t mean you should become a nodding donkey." And then you feel aggrieved at not receiving a polite response! Well, sorry Mike, having spoken to you after you won a Call Sign competition to find a name for DaC House, I know you are highly principled. But that doesn’t give you the right to criticise others who are every bit as highly principled as you and who, whatever they do, will never please everyone. You criticise those from the trade for attending the meeting, but don’t say what the alternative is. Boycott the meeting and not find out what they intend doing or putting our case?
   There are now 26,000 licensed taxi drivers. The LTDA have around 7000 members, Dial-a-Cab have 2500 – more that the LCDC and the T&G have together – and Brian was also representing the London Taxi Network. Should they not also be there? I don’t know who else was invited – the PCO were there - but if previous experiences are anything to go by, then more representatives from different groups does not necessarily give you more options – just more in-house disagreements. Call Sign gave a fairly detailed report in the May issue including some of the points raised by Brian and Bob Oddy, but by no stretch of the imagination was it a word-by-word account of what was a long meeting. Brian also said in his Chairman’s report that "
whilst all should welcome the new legislation, the registration to the new system by London taxi drivers is completely ludicrous and the authorities have got it wrong!" That doesn’t sound much like a nodding donkey.
   As for your second point re ‘one strike and you’re out’, Call Sign doesn’t make the rules. The points you bring up make the case for more ‘going home’ ranks like the one in Cranbourn Street, not a free-for-all where we can all stop and ask passengers where they are going and say bog off if it’s the wrong way. You may not say that, but I promise you that some do.
   You may also approve of ‘hanging up’ outside Liverpool Street, but not every passenger coming out is just looking for a cheap fare and those drivers sitting with their lights off are taking the work of those who are passing by and who perhaps might also like a trip to Chelmsford – yes, even at a discounted price – and even if they don’t live close to it. They also turn down most trips as not being lucrative enough. What type of impression do you think that gives the licensed taxi trade? I admit that whenever I drive past those drivers, I feel an irritation that not only are they showing us up, but they are also stealing our work – and no, Mike, I don’t think they are much better than touts because that is exactly what they are doing - touting. Go up to them at night and ask them to take you to Mile End and they’ll tell you to get a passing cab because that trip isn’t far enough east for them. If a minicab then pulled up and took them, who do you think they’ll use next time?
   But it isn’t all moans from me; the new Transport for London Act (2008) that received royal assent at the end of May, gives the go-ahead for more going home and rest ranks. With some common sense by the PCO – not always a certainty - that could mean marshaled destination ranks at Liverpool Street where everyone would have the option of a cut-price trip to their home or something along the route. And Mike, please don’t take the above as an attack on you, it’s just my view …Ed

Internet reader
I have only just come across your website and find your magazine amazing. It’s nice to hear regular mention of my birth city instead of just seeing adverts for London in travel agent stores. Dial-a-Cab sounds amazing, we have nothing like it in Durban although a few companies with a small number of cars are attempting to merge into a big radio taxi group with a mutual phone number. But they keep arguing and I doubt they’ll agree on what time of day it is let alone a merger.
    Interesting to read comments in some of your back issues regarding the length of time robots stay red. The part of town I work in, we don’t take much notice of them and if it’s safe, we just go!
   One suggestion; why don’t you rename your website so that it has the word taxi in it, then it will give many more in our business the chance to Google it and benefit from what is an excellent read. Is it possible to have a hard copy posted? I do not mind paying…?

Aaron Weinstein
Durban, South Africa
   Sorry Aaron, Call Sign’s courtesy list is filled – even if you do pay! Incidentally, I think Aaron’s use of robots means traffic signals …Ed


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