Reflections Of The Chairman
Dial-a-Cab House launch…
As you are probably aware, we launched our new building to the trade and clients on 19 October. I must say I thought the whole day went extremely well, especially as we also launched our new website and announced that Dial-a-Cab are now offsetting our Carbon Footprint.
   For those of you that have access to the Internet, I would ask you to have a look at our new website that has been completely rebuilt by DaC’s IT department. We’ve decided that early in the New Year, we will give members that require it the opportunity to review their credit payments directly via the website. We will be writing to you in the future explaining the situation, but in a nutshell you should return the letter to us together with your chosen password so that you might gain access to your account via our website. We believe this could be extremely beneficial, as the website will retain your accounts for two years, which should prove particularly helpful should your accountants require any backdated statements. Of course, you will also be helping Dial-a-Cab to offset their Carbon Footprint even further!

And speaking of Carbon Footprints…
The same day as we launched our new building and website, Dial-a-Cab announced that as from the 1 October we were offsetting our Carbon Footprint. Hardly a day passes when we are not all reminded about global warming etc, consequently we can now inform our clients that in future for every journey they complete in one of our taxis, Dial-a-Cab are offsetting the carbon that is produced by that journey. We are also looking at our new building to see if we can reduce even further the amount of emissions we produce from it. However, as you can imagine, we were mindful of this situation when the building was being renovated and as a consequence, such things as automatic lighting etc have already been installed. I believe that in the future, your corporate clients will discuss with you the Carbon Footprint issue, as it seems to be gathering pace. It’s a topic that is very close to the hearts of many 



of our top corporates, with some
of them even insisting that they use electric cars for some of their journeys… how long before KPM launch an electric taxi?
   If you would like to know a little more regarding your Carbon Footprint, then please visit our website, which has a link to the Carbon Footprint site.

Eco City Vehicles
I have just been reading the above regarding our Carbon Footprint and feel it pertinent that I explain my comment a little more regarding KPM and the electric taxi. It has just been announced that there has been a reverse takeover regarding Pannal and KPM, with KPM being reversed into Pannal. What that actually means is that KPM have taken over Pannal - the manufacturer of electric vehicles - and named the new company Eco City Vehicles.
   As explained earlier, Pannal were manufacturers of electric delivery vehicles, so why would a taxi distributor want to purchase a company that produces electric vehicles? Anyone fancy a flutter on the AIM?

Christmas incentive
You should have received a letter by now outlining our Christmas incentive in order that we might maintain - and hopefully even improve - upon our coverage in the run-up to Christmas. If you take the seven week period over a five day week, we are only requesting you cover less than three account trips per day before you start earning £5 for every credit ride you accept. I hope you will endeavour to support your clients and the Society in what I believe will be a very busy period. There is not a lot more I can do, the remainder is up to you! We anticipate that we will pay the incentive towards the end of January.

 

Signals again…
You will read elsewhere in Call Sign, Keith Cain’s response to Darren Hawley’s letter in this issue’s Mailshot. There is also a letter from Paul Taylor where he also criticises our signals. I know you will agree that I have written thousands of words on this issue and every single one of you should be extremely conversant with the subject, assuming of course you read the magazine.
   For Paul Taylor to accuse me of not listening and burying my head in the sand is very unfair and extremely derogatory. No one - and I mean no one - could have done more in an attempt to cure our problems. The latest attempt is to convert our voice channel to data in an attempt to improve signal quality. We have installed a new site at the Hilton in Park Lane, to be followed later this year or early next with a further site near Heathrow. However, to lock onto these new sites you will require the latest upgrade from Roman Way (3.4.5). The upgrade takes around 15 minutes to complete, including the radio upgrade.
   During the recent past, we have totally refurbished every aerial site with new equipment, new interference filters have been fitted to every site and software has been changed in an attempt to improve channel roaming. All 4031 comms controllers have been replaced with servers with an IQ link to improve signals and to cap it all, our turnover has increased by over 30% in the last two years, meaning vast volumes of extra work has gone through our system and into your cabs. We are constantly battling to improve signals, even going so far as to eliminate back-up zones so that trips go back and forth less often.
   Even as I write, we are in discussions with one of our suppliers to provide a back-up network on the public GPRS system. So perhaps you can understand why I do sometimes get a little tetchy when there is constant criticism and I and everyone else is doing everything possible to improve signals whilst still returning a record year for Dial-a-Cab.

Brian Rice
Chairman
Dial-a-Cab


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