Reflections Of The Chairman
AGM
Another AGM has come and gone and I must say that I thought it went very well. There were just over 100 members present and for the most part it was all very good humoured, but then again it should have been after the excellent results that were returned last year!
   As you are probably aware, the same BoM were returned, but I would personally like to thank all members that submitted their name for consideration at the AGM to become a Board Member. I believe there is a full report regarding the AGM elsewhere in the magazine.

Tariff increase
There will be a 3.2% tariff increase on the 14 April and as a matter of interest, I thought some of you might be interested in how the figure was arrived at. Each year the authorities have a list of ‘index components’ that are used in the calculation, basically a ‘shopping basket’ of assorted costs. These include such things as vehicle cost, parts, tyres, servicing, fuel, insurance and even the Knowledge. This year, some of the index components actually had a negative impact on the changes in tariff, for example fuel and insurance costs both decreased during the past year.
   The total of the index components contributed 0.79% to the total cost and as the average national earnings increased by 2.37%, the combined total was 3.16% - which was rounded up to 3.2%. Incidentally, the same formula is used every year.

Private Hire and Northern Ireland
You may remember that several months ago I wrote about the position in Northern Ireland whereby it was suggested that a trial was going to take place allowing Private Hire vehicles ply for hire off the street, but that the only vehicles that could use a rank would be vehicles that had

Brian Rice

wheelchair accessibility. I’m led to
believe that there are something like 300 taxis in Northern Ireland with 2000 Private Hire vehicles, with only Private Hire being on radio and not the taxis.
   Although there is not a limitation on taxi licences, it was always envisaged that the community could only support 300 taxis. I am now led to believe that Orders will be issued and ‘rubber stamped’ by Parliament to allow this scenario to take place. ‘Orders’ apply to Northern Ireland and not Bills as we have here.
   The responsibility for licensing in Northern Ireland falls to the Department of the Environment (DoE) and they were in favour of a two-tier system (so they say), however, a public consultation exercise was undertaken and the public were in favour of a one-tier system. I am not aware of the questions that were asked or indeed how they were asked, most of us being aware that depending on how the questions are asked, enables you to come up with the any answer required! It will certainly be very interesting to see what actually transpires in Northern Ireland and what effect it may or may not have on us here on the mainland. I will keep you informed of the situation should other developments unfold.

Largest account and marshals…
I have had several letters and emails regarding our largest account; there is actually a letter in this edition that applies to that same account. It appears that our client is having a trial with a Private Hire company - who has

always serviced them – in which
the PH company supply them with more cars in the evening and also supply them with a Marshal to supervise the pickups, as indeed we do.
   This stems back to last November when our service was severely stretched and the client decided they would endeavour to give more work to the Private Hire company in an attempt to improve their service. Now it seems that some of our members - and indeed some of our Marshals at that account - appear to feel alienated by this latest attempt to commandeer some of our work and do not wish to service the account.
   What you must realise is when you are at the top, there are always those that wish to bring you down and what we must do is try even harder and improve our service even more, as I am convinced that the Private Hire companies cannot compete with us for service unless you all have a fit of pique and allow them to have the game all to themselves. It is simply a matter of who is going to crack first? I know for a fact that at this moment in time they are taking between 20-30 trips per evening from that account on reduced rates and supplying a Marshal. They cannot sustain this forever - unless you capitulate and let them have everything for themselves. Then, obviously, it would have paid off handsomely for them. Remember, everyone is a good Captain in a calm sea

Lydia leaves…
Our former Sales Manager, Lydia Foulkes, has now left our employment and gone to work for a Private Hire company (not the one above). I would like to thank Lydia for her contribution during the past five years and wish her every success in her new role. No doubt our paths will cross in the future…

Brian Rice
Chairman
Dial-a-Cab


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