BACK TO THE FUTURE FOR PARKING TICKET PAYMENTS

DRIVER OPERATIONS UPDATE

 

Warren Smith

As you know, DaC have been experiencing a huge number of parking tickets from drivers going about their normal daily business. So about six months ago, we decided to dispute all parking notices to see if this would make a difference. However, the resulting difference is negligible. The Boroughs and Transport for London are keen to uphold the letter of the law where parking restrictions are in place and will always give a reason as to why the parking ticket is valid and must be paid. Consequently, we have decided not to waste our time with the appeals process and would ask drivers to go back to the old system – as detailed below.

  • In the event of a driver receiving a PCN, he should pay it within the time allowed for the reduced rate of £50.
  • Send or bring into the office, the Parking Ticket and Proof of Payment. If you pay over the phone, please write the payment reference on the ticket.
  • From the date and time on the ticket, we will check that you were on a bona fide account ride.
  • Payment will be made through your credits.
  • If you believe that you have a strong case for disputing a PCN, please come in and we will appeal on your behalf.
  • If the ticket was not left on your cab and has increased in value, we will write to reduce the amount due to be paid.
  • Because our Appeals process was not successful, it does not mean DaC is giving up. Michael Son is campaigning to reduce restrictions so that parking tickets are not issued in the first place. His article on a meeting held with the Corporation of London and their tour of problem parking zones is elsewhere in this issue.

    Warren Smith
    Financial Accountant

    Hello ladies and gents,

    Every year, soon after the school holidays end, the traffic seems to come back even heavier than the previous year and this year is certainly no exception. It undoubtedly makes our jobs more difficult than ever and we will need all hands on deck until the end of the year.
       Even more so this year, as I’m sure by now you have heard that the Limehouse Link will be closed every Tuesday till Saturday from the end of September through till March 2007 between the hours of 10pm and 5am. Together with the additional planned closures of Blackwall and Rotherithe tunnels, we surely will all have to rally round to give our clients as good a service as we possibly can.
       More so than ever, your support will be required. Please press the accept buttons as much as possible and prove that Dial-a-Cab can supply a service through all types of extreme conditions. Of course our clients will be notified that coverage in certain areas will probably be affected and I’m sure that they will understand how difficult it is for us during the closure times. It will be no different for our competitors,

    but lets prove once and for all that we are number one for a reason.
       The Board of Management are confident that you will all play your part under these testing conditions…

    Roman Way
    Throughout September, I must praise the Roman Way team for .

     

    Allan Evans

    their efforts to fit and refit many existing and some new drivers
    With the new registrations and discounted deals on TXIIs, they have worked flat out. It sometimes goes without notice, but they do a good job under trying conditions. For those of you that have visited the fitting bay, I hope you have been satisfied with the service and that you have found it to be a much more driver-friendly environment. That, of course, is our aim.
       The wait for refits has been a little longer than normal and I hope you understand that with so many new taxis sold during September, there were genuine reasons for the small delays.
       It seems certain that the new model is about to be unveiled in the next two months and we all hope that there are not too many teething problems.
       Can I end by reminding anyone that has any problems in using or operating the terminal in your taxi, please contact me on 0207 607 6403 and I will be only too pleased to help.

    Allan Evans
    Allane@Dialacab.co.uk


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