Allan Evans

MANGANESE BRONZE PROFITS SHOOT UP!

Manganese Bronze Holdings PLC, the parent company behind London Taxis International, have announced their audited preliminary results for the twelve months ending 31 July 2006 and they show the cab makers as having boosted pre-tax profits by 88% - up from 2005’s £2million to £3.7million. That figure includes profit of £1.1million on the sale of their surplus property in Ipswich.
   The company’s Balance Sheet also looks strong with cash and cash equivalents of £12.9million (2005: £9.6million) with net assets of £21.5million (2005: £19.7million).
   Investment in the new TX4 and a move for M&O to new retail facilities in London resulted in a total capital investment of £6.2 million (2005: £2.9 million).
   There was a recommended final dividend of 3p per share (2005: 3p) plus a special dividend of 1p per share (2005: nil) - total dividend increase of 50% to 6p per share (2005: 4p).
   Commenting on the results MBH Chairman Tim Melville-Ross, told Call Sign:
   "These are a strong set of results, building on last year's turnaround to profit. The Group's restructuring is now complete with loss making businesses and surplus properties sold.
   "We were delighted to announce our Chinese joint venture with Geely and are excited by the medium term prospects this partnership will create. Manufacturing London taxis in China will enable us to pursue our long term international expansion plans.
   "Current vehicle sales are ahead of last year and we anticipate a further uplift in sales from the new TX4 model and the introduction of new emissions regulations in London."

DRIVER OPERATIONS UPDATE

Hello Ladies and Gents,

Marshalling
It seems that Christmas comes earlier every year but with only weeks to go, I feel once again I need to call on all of you to help the Marshals out at the many events that we will be covering throughout the festive season.  With current work figures surpassing all previous years, this will surely prove to be the busiest Christmas yet. It’s a hard juggling exercise when we have so many new requests for our services, but our aim this year must be to give priority to our many valued account clients.
   As with previous years, I will try to give you notice of all locations and times and I know that you will continue to support us. I’ve said it many times, but we are a team and it is because we work so closely together that we are in such great demand. There will be a mixture of credit and cash events and it is important to give our regular account clients as good a service as possible. Remember they are with us all year long…

Coverage
Coverage and service levels are important at any time, but even more so at the moment -especially in certain problem areas. With many unmatched trips in the system during extreme periods, it is very easy to get in the habit of rejecting trips in so many different directions that in the end you even question yourselves as to which direction you want to end up in!
   Please try to accept the first trip that is offered, it will certainly improve response times, which is a problem in the City and Canary Wharf areas late evening. Speedy acceptances would also help lower any error rates on the system, which in itself will improve

the signals when large numbers of taxis are signed on and increased amounts of work being dispatched.
   The three Peugeot cars are there to be won and covering more trips will increase your chances of winning…

Picking up…
I’m sure you know better than most how parking restrictions in the City and West End areas can make it very difficult to stop near to a partucular address. There are two ways that can assist both the Call Centre and customer. One is to display nameboards (unless specifically asked not to) making sure that the board isn’t masked by the steering wheel and the other is to use the Parked facility on your terminal. After pressing the arrival button, press Gen Code which will display the Parked button. If you press this button, it will allow you a one-line text message to send back to the Call Centre. This is a facility that is under-used and is a great help, especially if you are parked some distance from the pick-up location. More and more clients are complaining of not being able to locate their taxis, when through no fault of your own, you are parked in a slightly obscure place away from the actual address. Unfortunately if accounts receive automatic ring backs, then the actual location will not be sent but will be logged on the system if passengers still wish to query the status of their taxis.
   Can I again remind you that if you have any problems using the system, please contact me on 0207 607 6403 or email me at address below and I will be only too pleased to assist. Alternatively you can ring Brunswick House and leave a message for me to contact you…

Allan Evans
Allane@Dialacab.co.uk


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