Reflections Of The Chairman
Dial-a-Cab on the move…
I wrote in the last issue of Call Sign (May) that our efforts to find new larger premises had been thwarted due to the property agents attempting to get DaC involved into a bidding situation – something that we refused to do. I’m now pleased to inform you that the position we took has borne fruit and the agents have now returned to us and accepted our original offer, something I suspected would happen!
   Contracts have now been exchanged and we will be free to move to our new building as from 1 October this year - although realistically I cannot see us fully occupying the new building until the new year.
   Our new headquarters is Marten House, which is situated in East Road approximately 100 metres from our current position. On a personal note, I am delighted that we have acquired the new premises, which will enable us to make this business even more successful. I am even more delighted that we stood by our original decision of not being cajoled into paying more than our first offer for the building!

Arbitration election
You will see elsewhere in the magazine, results regarding the election of the four new Arbitrators. I would like to thank everyone that put their names forward for consideration, but I am very disappointed with many of you for not participating in the vote.
   1,917 ballot papers were distributed, yet only a miserly 1,024 bothered to return their ballot form. Whilst I understand that our Arbitrators are rarely used, that is not the point. Those of you that didn’t vote, obviously could not be bothered to take just the few minutes needed to complete a ballot form in order to participate in the Society’s affairs. It does appear that apathy reigns - even within Dial-a-Cab.

Hundredth issue of Call Sign

I have just realised that this issue of the magazine is the 100th under the Editorship of Alan Fisher. I am not sure if anyone else has realised or whether there is any other reference to this fact elsewhere in the magazine.
   I believe that we have the best publication within the taxi industry and the only one that is totally uncensored, as well as being one of the very few that does not include those ‘made up’ letters which seem to appear in other magazines/papers.
   The magazine is still as fresh today as it was a hundred issues ago and without doubt the most informative, which makes our members the best-informed drivers within our industry. It is no coincidence that other publications read Call Sign in order to obtain stories that will be of interest. Just this week I read an article in The Badge by one of our subscribers who was relating the situation regarding Kingston and its

Brian Rice

minicab ‘ranks’. I wrote of that situation in the Chairman’s report more than two months ago and they have just caught up with the story! Still, better late than never and I suppose copying is the best form of flattery!
   I find it particularly pleasing when I see someone who takes a pride in what they do and Call Sign reflects the pride the Editor has in his position. After all, as I have told him many times: Alan, you are the only man I know who can read a letter upside down on my desk from a 100 metres away – not that you are nosey or anything – just investigative journalism I assume! Anyway, keep up the excellent work Mr Fisher - ably assisted by your ‘proof reader’ - and well done!

Winning and retaining accounts
As you are all aware, we are currently very successful and I am extremely pleased to inform you that we have retained the Rothschild account, together that of Morgan Stanley after they both went out to tender. In addition, as from 1 July we will be servicing the Citigroup account in preference to ComCab. We won this account due to service issues and it is now up to you, the DaC members, to decide whether or not you wish to retain this account.
   There is not one other company that can compete with us at the moment regarding invoicing and the Management Information Statistics (MIS) that we can supply to your clients. That is one of the reasons that we are so successful. However, at the end of the day we can have the edge over our competitors regarding technology, but if you do not cover the work then we will lose the accounts – it is as simple as that and entirely your decision. I personally feel that the BoM have given you every advantage over your competitors – whether you wish to take that advantage or not is your decision.
   You will see elsewhere in this issue of Call Sign that the Complaints Committee has expelled many members due to their not completing the minimum 40 trips per month. It is obvious to me that the majority of members take a very dim view of others who do not ‘pull their weight’ in order that this Society can progress even further. I am totally confident that the BoM have done everything we can in order to give you the tools so

 that we may progress – the ball is now in your court!

Taxi Newspaper
I recently read in Taxi Newspaper an article by Barry Hooper in which he seems to have his sights set on Geof Kaley. I have never had a problem with individuals having differing views, but what I find particularly distasteful is when these attacks become personal, as was the case with Barry’s article.
   I’ve known Barry for many years and I am somewhat surprised that he has resorted to this type of attack, I always considered him a man of ideals and principals. Then, as I continued reading his article, there was also an unjustified attack on Dial-a-Cab and for me that was the final straw. There is not any need for me to defend Geof Kaley as he is quite capable of doing that himself, but when I read the nonsense Barry wrote about DaC, it makes you wonder whether everything else he had written was also just the same utter rubbish?
   In my view, Geof Kaley has done more for the radio circuits in London than any other person. He was the man that endeavoured to give us that Polished, Professional, Corporate image - something that Dial-a-Cab has emulated. However, since Geof departed from ComCab, the pupil has overtaken the teacher and now to have these derogatory remarks made about him must be particularly hurtful.
   Barry goes on to write that DaC won Citigroup from ComCab because we were prepared to offer more cars – utter drivel! Barry knows me well enough in that all he has to do is pick up the phone and I would be happy to give him the facts, then he would not be in the position of going into print and making himself look a complete idiot by those who are in the know. Citigroup previously had two suppliers - a car company and ComCab. As from 1 July they will still have two suppliers - the same car company and Dial-a-Cab with both doing the same volumes as in the past. I can understand Barry feeling somewhat miffed that we have taken one of ComCab’s largest accounts, after all, Barry’s LTDA own a 20% stake of ComCab so there will be less money going into the coffers of the LTDA – yes, that I can understand. But to then come out with that utter garbage in order to placate the situation does him no credit at all. It would appear that he actually believed the letters that were sent out to ComCab drivers. As I said before, Barry, please just pick up the telephone in future.

Brian Rice
         Chairman
Dial-a-Cab


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