DRIVER OPERATIONS UPDATE

Hello Ladies and Gents…
As I’m writing this article, the Chelsea Flower show has been and gone, we are in the middle of the World Cup, Wimbledon is just around the corner and even the British weather is finally proving to be what most of us were hoping for – hot and sunny!

Allan Evans
Marshalling
I am sure you will have noticed that over the past month there have been many Marshalled events, including some very high profile locations. Your assistance is always much appreciated by the Marshalling team because I have to say that in all the years that I have been involved with this side of the operation, it is without doubt the busiest period I can ever recall. On some recent evenings, we have seen up to four events running consecutively! But with your invaluable assistance, the coverage has still been first class – thank you

Dressing for work…
I can understand that during these above average temperatures, there is a need to wear clothing that helps to keep you cool. But we must show a true professional and businesslike image at all times. We have recently received a request from a very senior account that has strongly suggested they don’t want drivers entering their premises wearing shorts, vests or tracksuit bottoms.
   Competition for lucrative work is stronger than ever and if we hope to maintain and increase our share in an ever-demanding market, we must now raise the bar! I would like to quote fellow Board Member Allen Togwell, whom I have often heard say: "If you look good, you feel good, if you feel good, you act good and others around you will respond accordingly." I’m sure you all understand where we are coming from - please make that little extra effort, our future success is still in our own hands.

Meters
Just a final reminder that if you change the make or model of your taximeter, it is almost certain that the interface cable will also need changing. Without a compatible interface connection, the printer will not print the amount on the actual receipt. This is very important when your vehicle is presented at the Public Carriage Office. If you are in doubt, please contact Roman Way on 0207 700 4443.

Allan Evans
Allane@Dialacab.co.uk


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