Dear Call Sign Readers,

My name is Daniel Olev and I am a Licensed Private Hire driver. Throughout my ten-year span of cabbing in London, I have developed an interest into the inner-workings of the taxi industry. Recently, navigating myself through different cab-related websites, I came across the latest (July) issue of Call Sign. Naturally curious, I had a good look through it knowing that it represented the views of one of the largest and most successful radio Hackney Carriage companies in the capital – Dial-a-Cab.
   Driving in London, I often come across slightly intimidating attitudes from the ‘educated elite’ of London’s taxi business that fills me with an unjust sense of inferiority and mild anger. Having a few years of high education behind my shoulders, I was trying to find reasonable justification for this phenomenon in the magazine. Brian Rice’s article, which included PCO approved figures re PH and Taxis, spurred me on to write this letter.
   Mr Rice’s article was based on official figures, but in other parts of the licensed Taxi trade there is undoubtedly misinformation and misinterpretation and that is sowing the seeds of mistrust. So my question to you my honourable colleagues - if you will allow me the liberty to call you that - is:
   Who benefits from this split? Is it a ‘caste’ thing? Does looking down on PH drivers help you with the enhanced feeling of self-worth? Can any of you

Call Sign goes where no other Taxi magazine dare go – an occasional column for a Private Hire driver who takes us to…

The Other Side
of The Mirror

Daniel Olev

seriously believe that most people who apply to become Licensed PH drivers are in it to prey on vulnerable clients and to break the law? Alternatively, could this attitude be just the ‘ugly’ side of competition laws?
   In the game of chess we are on the same side of the table -  whether you want it or not. To re-phrase Allen Togwell: "Should the queen be afraid / despise the pawn?"
   Market economics should take care of allowing the price to determine the difference in the quality of service. Then it is up to the client to make an educated choice based on his requirements at the time.
   The hard fact is that most PH drivers who do it for a living are split between 2000 or so agencies and resigned to working 60-80 hours a week just to make ends meet. The competition between agencies is fierce and the main determinable factor they play with is the price from A to B. That is why in the 10 years I have been in the game, the prices we are getting paid have hardly

climbed above inflation compared to main costs such as petrol – twice, insurance premiums – threefold and of course not forgetting licensing fees which now ‘swallow’ one week’s money. ‘Value’ works both ways…
   Where both sides of our mirror agree is that the sooner we are able to get rid of the ‘dirty’ elements that gives this industry a bad name, the better for all concerned. Even the PCO website states that 200 women were assaulted in ILLEGAL minicabs last year. I have emphasised the word illegal, as I believe it is time to now stop tarring us all with the same brush!
   To end, can I give you a little idea? If you wanted to get rid of Private Hire drivers in London as a competition factor, why not try a different approach? Instead of sneering and giving a dirty look, make an effort to talk to one of them. Ask his / her name, how long they have been in the game, whether the money is good or not and then give them the Knowledge booklet and explain that he / she can make a better living with a bit of a hard effort. Can’t beat them? Then make them join you!
   Or would that make it even harder for you to make money, my honourable colleagues?

With highest respect
Daniel Olev
PHD License No 4372.


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