Mailshot is your chance to
tell the subscribers of Dial-a-Cab exactly what you think. Complaints, compliments or just
to write about Call Sign. This is YOUR paper within your magazine....
You can also email your letters to: callsignmag@aol.com
Subscription / Service Charge Ratio…
Can I please ask the BoM for the totals of members subscription and the
service charges for the account year ending 2003, so that members can work
out the current service charge to members subscription ratio and see
whether ODRTS offers value for money?
At the time ODRTS changed from voice to
data technology, then-Chairman Ken Burns presided over a ratio of 4.9 to 1
(£4.90 of customers charges to every £1 from DaC drivers subscription).
Is the DaC driver’s membership subscription still the biggest account?
Also, are there any thoughts to follow
ComCab’s lead and scrap the compulsory Roller-Bond?
Looking in that old cardboard box of
mine for any info for Brian, I came across a couple of articles, which may
(or may not) be of interest to you.
On one page of Minutes from the 1990
AGM, ex-Chairman Aubrey Siteman asked a question about advertising (para
4). The response was that "…we (Dial-a-Cab) employed a marketing
company and to date (1 year on) their costs have been £35,000." The
answer to whether we had seen any results from this action was;
"Well, we’ve stuck £4 million on the top line."
In view of the conversation I had with
Chairman Brian Rice on the phone today regarding the increase in subs and
the fall in turnover, can I now ask that we spend any additional funding
that may arise from any improving set of figures on a marketing
initiative? We could then challenge Ken Livingstone, the PCO and TfL to
match this sum as they promised in their "Dear Colleague"
letter? I’m not very good at calculations so I may be wrong, but I
believe that works out at aprox £1 per week per DaC driver.
If the other circuits were then to
follow suit, it would go some way towards the £5 a week per licensed Taxi
driver that the Mayor suggested. In this way, we could also retain control
of the funds. If it is left to TfL they’ll just put the adverts on bus
shelters, the back of buses and underground stations!
I’ve also included an article from
Cab Driver dated 21 October 1994 (The Year of The Taxi). It promotes a
product which to date has only benefited Private Hire / Buses in London
(rear window advertising that can only be seen from outside). Why is this
not safe to put this on Taxis when it can be found of London’s Buses and
Private Hire? What is it that our customers get up to in the back of a cab
that cannot be done on buses or MPV’s? Or vice versa…?
There is also a copy of the front page
of The Badge, featuring your mate "Nobber" Norris (as he was
known). This is the man who many feel might be the saviour of the Cab
Trade, yet in April ’93 he was featured burying it in a
"Henry" cartoon. I bet you wish I hadn’t opened that box, now…!
Mark White (B86)
Brian Rice replies: Well I must say Mark, when you ask a question you
really make me spend a lot of time researching the answer! Anyway, I’ve
done the research and my findings are indeed very interesting and I think
prove that DaC is in fact, excellent value for money and getting better.
What surprises me, Mark, is that you do not have this information
available to you in that ‘box', however, in your defence I do take the
point that in your words: "I'm not very good at calculations."
So here goes…
In 1989 service charges were
£2.8m and subs were £.75m - a ratio of approximately 4:1. However, that
was a 'boom' year. In 1993, that fell to £2.6m service charges and £1.3m
in subscriptions - a ratio of 2:1. So I think you’ll agree Mark, that if
figures are 'cherry picked' they do not prove the case. In our boom year
of 2001, service charges were £5.4m and subs were £1.8m - a ratio of
3:1. In our current worst year, which was the financial year ending last
August, service charges were £4.3m against subs of £2.2m; again back
down to 2:1. For your argument Mark regarding value for money, the above
figures are irrelevant as you are using the wrong calculation. The one you
should be using is: HOW MUCH IS RETURNED TO A MEMBER FOR EVERY £1 OF
SUBSCRIPTION THAT IS RECEIVED BY DaC (that is value for money). The answer
is very interesting and proves that we are in fact doing substantially
better now than we were then. In the 'boom' of 89 we returned £17.52 per
£1 of subs, against £20.23 in 2001. In the downturn year of 93, £11.74
was returned for every £1 as against £14.40 in 2003. Another fact that
is extremely important was that in our current downturn, as a company we
still made money unlike ten years ago when substantial losses were
recorded. On a more pertinent note, after the first four months of the
current trading year, our turnover is up by 13.6% on last year - keep
everything crossed that it continues.
Regarding the Roller Bond, we do
not have any plans at the moment to scrap it because at any given time we
are holding about £1m, which helps us to finance the advance payment of
credit work charges to members. Again Mark, you are not comparing 'apples
with apples' by comparing us with ComCab. They are a PLC trading for
profit, we are a Mutual that can make a surplus and not a profit,
consequently any monies we make are ploughed back into the business.
However, if our status were to ever change, then I believe that the Roller
Bond should not be compulsory.
Regarding our Marketing, I am
not prepared to make any promises on that because we, the BoM, will spend
our Marketing budget in the way that we see fit. I think you will agree
that the way this company has been marketed and had its profile raised in
recent times, has been very pleasing. We will continue to do even more in
the future. Marketing is a very precarious business in trying to reach the
right clientele, for instance I know that recently one of our competitors
advertised on the London Underground amongst other things and spent in
excess of £1m for hardly any return.
Regarding advertising on the
back window of taxis, I’m afraid I cannot comment on
that (although I will!) Mark, because that is a decision that has to be
made by the PCO. However, any exterior advertising on a DaC vehicle would
contravene our Rule Book (5b). My personal thoughts on the subject are
that our fleet is one of the best marketing tools we possess. It puts us
in the eye of the public 24x7 and I would be against anything that would
detract from our smart logo'd fleet. Neither would I like to see DaC
associated with anything 'tacky' and on that subject I know you feel the
same as I do.
Sovereign Pull-Out
I'd just like to say how pleased I am that Sovereign Capital have pulled
out of their attempt at taking control of Dial-a-Cab. Their offer was
laughable and I truly believe they were taking the pee.
Stephen Brown (D67)
And Again…
I was pleased to learn that Brian Rice and the Board have decided not to
comply with the wishes of Sovereign by assisting them in the purchase of
Dial-a-Cab. I feel that this could have been a backward step in DaC’s
future. Sovereign's MD Peter Brooks, at one of the Forums last year,
openly declared that if one minute after Sovereign purchased DaC, an offer
came in to sell, Mr Brooks would 'listen' to the offer. I admire Mr
Brooks' honesty, but I feel that DaC could well have been 'sold on' to be
in the hands of one of our competitors (Licensed or PH) in a matter of
months. Anyway, why should we have assisted them in buying us out? Well
done Brian and the Board on reaching this decision. Hopefully this episode
is now behind us and DaC can move on from under this cloud of uncertainty.
Russell Hall (G44)
And More…
I am relieved that Sovereign has withdrawn their interest in the
acquisition of Dial-a-Cab, but I do not rest easy. I have my reservations
regarding the reasons that lie behind the current Chairman’s’ apparent
eagerness to sell our company. I fear that it will not be too long, if the
wheels have not already been set in motion, before the search for another
potential buyer is given the go ahead. If these efforts fail, there is
always the possibility that the chairman will put to the membership the
virtues of us becoming a Plc…again!
I believe that the cab trade
should be in control of its own destiny. A good thing about radio circuits
is that they group together thousands of taxi drivers, which creates a
viable lobby. The voice of the solitary cab driver is seldom heard. The
best people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more
explanation?
I believe that the cab
trade
should be in control of its own destiny. A good thing about radio
circuits is that they group together
|
thousands of taxi drivers, which
creates a viable lobby. The voice of the solitary cab driver is seldom
heard. The best people to protect our trade against outside influences and
fight to maintain the standards that are synonymous with the London taxi
trade - ie the best cab drivers in the world - are the cab drivers
themselves, preferably through organisations like DaC. As soon as all the
major circuits are taken out of the hands of the cab drivers, our lobby
will be lost and the lone voice (no voice) will return. It is
imperative that all people entering the cab trade and joining DaC get
involved and attend AGMs.
Dial-a-Cab’s prime objective is to maximise the drivers’ profit. If we
are taken over, priorities would shift from the driver to the company –
the prime objective being to maximise company profits. This opens up many
grim scenarios: Could DaC end up like an ‘Addison Lee’ type
organisation? I think there is a strong possibility of this happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our
members should be proud of as it proves that we are doing something right.
At the end of the day, it is the members choice and no-one else’s, but
it appears to me that you would be happier if this organisation were not
run correctly and then, of course, no one would be interested… and that
would suit you fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London taxi trade - ie
the best cab drivers in the world - are the cab drivers themselves,
preferably through organisations like DaC. As soon as all the major
circuits are taken out of the hands of the cab drivers, our lobby will be
lost and the lone voice (no voice) will return. It is imperative that
all people entering the cab trade and joining DaC get involved and attend
AGMs. Dial-a-Cab’s prime objective is to maximise the
drivers’ profit. If we are taken over, priorities would shift from the
driver to the company – the prime objective being to maximise company
profits. This opens up many grim scenarios: Could DaC end up like an ‘Addison
Lee’ type organisation? I think there is a strong possibility of this
happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and
always have been the best radio circuit in London, there is no reason to
change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous!
I am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to
your statement, ie "I have my
reservations regarding the reasons that lie behind the current Chairman's
apparent eagerness to sell our company." That is totally untrue
because it was the BoM of DaC that turned Sovereign down when they wanted
us to meet part of the costs. If I were eager to sell, then I would not
have adopted that stance. Sovereign were interested in DaC because they
believe that we are the best in our field, and I am very proud of that.
After all, how many other offers have been made to DaC during the past
fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me
that you would be happier if this organisation were not run correctly and
then, of course, no one would be interested… and that would suit you
fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next?
You could accuse me of all different types of fabricated scenarios, the
mind just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our
policy of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you
guessed it, here comes the ‘but’ - for as many years as I can remember
we have been told and told by the Board - let clients down once at Xmas
and you might as well not have bothered for the rest of the year. Give
clients a bad service at Yuletide and watch your portfolio collapse in
January. So can somebody please explain to this simple cabby why we were
propping up these minicabs during the Christmas period, not only covering
their work but giving them a marvellous sales pitch to our client –
"we'll always get you home even if we have to pay Dial-a-Cab extra to
do it!" Brian said they were meeting our charges, I can't say I'm
surprised. They are keeping their accounts happy, aren't they! It seems to
me that this plan of action may not have been given the consideration it
deserved, or was it too clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is
that they group together thousands of taxi drivers, which creates a viable
lobby. The voice of the solitary cab driver is seldom heard. The best
people to protect our trade against outside influences and fight to
maintain the standards that are synonymous with the London
taxi
|
trade - ie the best cab drivers in the world
- are the cab drivers themselves, preferably through organisations like DaC.
As soon as all the major circuits are taken out of the hands of the cab
drivers, our lobby will be lost and the lone voice (no voice) will return.
It is imperative that all people entering the cab trade and joining DaC get
involved and attend AGMs. Dial-a-Cab’s prime objective is to
maximise the drivers’ profit. If we are taken over, priorities would shift
from the driver to the company – the prime objective being to maximise
company profits. This opens up many grim scenarios: Could DaC end up like an
‘Addison Lee’ type organisation? I think there is a strong possibility
of this happening.
It is therefore important for DaC to continue to
operate as it is doing. As a Friendly Society we are and always have been
the best radio circuit in London, there is no reason to change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous! I
am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to your
statement, ie "I have my reservations regarding the reasons that lie
behind the current Chairman's apparent eagerness to sell our company."
That is totally untrue because it was the BoM of DaC that turned Sovereign
down when they wanted us to meet part of the costs. If I were eager to sell,
then I would not have adopted that stance. Sovereign were interested in DaC
because they believe that we are the best in our field, and I am very proud
of that. After all, how many other offers have been made to DaC during the
past fifty years? The answer is none - because no one was interested. I am
confident that if we continue to be as successful as we are at the moment,
then other offers will come in - you seem to think that this is something
disgraceful, I disagree I think it is something that our members should be
proud of as it proves that we are doing something right. At the end of the
day, it is the members choice and no-one else’s, but it appears to me that
you would be happier if this organisation were not run correctly and then,
of course, no one would be interested… and that would suit you fine!
Finally Paul, I challenge you to qualify
the accusations you have made against me, after all, what next? You could
accuse me of all different types of fabricated scenarios, the mind just
boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our policy
of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you guessed
it, here comes the ‘but’ - for as many years as I can remember we have
been told and told by the Board - let clients down once at Xmas and you
might as well not have bothered for the rest of the year. Give clients a bad
service at Yuletide and watch your portfolio collapse in January. So can
somebody please explain to this simple cabby why we were propping up these
minicabs during the Christmas period, not only covering their work but
giving them a marvellous sales pitch to our client – "we'll always
get you home even if we have to pay Dial-a-Cab extra to do it!" Brian
said they were meeting our charges, I can't say I'm surprised. They are
keeping their accounts happy, aren't they! It seems to me that this plan of
action may not have been given the consideration it deserved, or was it too
clever for me and I need some more explanation?
I believe that the cab trade should
be in control of its own destiny. A good thing about radio circuits is that
they group together thousands of taxi drivers, which creates a viable lobby.
The voice of the solitary cab driver is seldom heard. The best people to
protect our trade against outside influences and fight to maintain the
standards that are synonymous with the London taxi trade - ie the best cab
drivers in the world - are the cab drivers themselves, preferably through
organisations like DaC. As soon as all the major circuits are taken out of
the hands of the cab drivers, our lobby will be lost and the lone voice (no
voice) will return. It is imperative that all people entering the cab
trade and joining DaC get involved and attend AGMs. Dial-a-Cab’s
prime objective is to maximise the drivers’ profit. If we are taken over,
priorities would shift from the driver to the company – the prime
objective being to maximise company profits. This opens up many grim
scenarios: Could DaC end up like an ‘Addison Lee’ type organisation? I
think there is a strong possibility of this happening.
It is therefore important for DaC to
continue to operate as it is doing. As a Friendly Society we are and always
have been the best radio circuit in London, there is no reason to change.
Paul Tully (Y40)
Brian Rice replies: I always enjoy reading letters from members, Paul,
however your letter this time really made me laugh. You have made
accusations against me that cannot be substantiated by you. How do I know?
Because they are totally untrue and actually bordering on being libellous! I
am extremely proud of the fact that our magazine is totally uncensored,
however, that does not give you the right to 'fabricate' your remarks and
then endeavour to water them down by adding the word 'reservations' to your
statement, ie "I have my reservations
regarding the reasons that lie behind the current Chairman's apparent
eagerness to sell our company." That is totally untrue because it
was the BoM of DaC that turned Sovereign down when they wanted us to meet
part of the costs. If I were eager to sell, then I would not have adopted
that stance. Sovereign were interested in DaC because they believe that we
are the best in our field, and I am very proud of that. After all, how many
other offers have been made to DaC during the past fifty years? The answer
is none - because no one was interested. I am confident that if we continue
to be as successful as we are at the moment, then other offers will come in
- you seem to think that this is something disgraceful, I disagree I think
it is something that our members should be proud of as it proves that we are
doing something right. At the end of the day, it is the members choice and
no-one else’s, but it appears to me that you would be happier if this
organisation were not run correctly and then, of course, no one would be
interested… and that would suit you fine!
Finally Paul, I challenge you to
qualify the accusations you have made against me, after all, what next? You
could accuse me of all different types of fabricated scenarios, the mind
just boggles!
Working With Minicabs
I'm having a bit of a problem with Brian's response to critics re our policy
of supporting
minicab accounts. Brian says that covering this work is good for the bank
and good for the driver’s pockets. Here here, I say, but - yes you guessed
it, here comes the ‘but’ - for as many years as I can remember we have
been told and told by the Board - let clients down once at Xmas and you
might as well not have bothered for the rest of the year. Give clients a bad
service at Yuletide and watch your portfolio collapse in January. So can
somebody please explain to this simple cabby why we were propping up these
minicabs during the Christmas period, not only covering their work but
giving them a marvellous sales pitch to our client – "we'll always
get you home even if we have to pay Dial-a-Cab extra to do it!" Brian
said they were meeting our charges, I can't say I'm surprised. They are
keeping their accounts happy, aren't they! It seems to me that this plan of
action may not have been given the consideration it deserved, or was it too
clever for me and I need some more explanation?
Dave Creber (C46)
Brian Rice replies: I could not agree with you more, Dave. Yes it does stick
in the throat, but what is the alternative? Refuse to do the work and let
one of our competitors supply the taxis instead of us? Whatever decision we
arrive at is wrong, because there is always the alternative view. However,
Dave, I can assure you that this issue did command a tremendous amount of
consideration from the BoM. The easy decision would have been to decline
their advances, but we took the bold decision and decided to go with it in
the full knowledge that we would obviously attract some flak. I believe that
the decision to supply this void is in the best interests of our members and
the company, however, only time will tell. Regarding it being too clever for
you Dave and that you need more of an explanation - well, you can take your
tongue out of your cheek now!
What the Well Dressed Man is Wearing?
I have read with interest over the years articles from Board members
regarding an
appropriate dress code for our members to present themselves to the public
without ever knowing what was regarded as appropriate. Therefore, it
was with much pleasure I saw the enclosed December 2003 photograph of a
Board member dressed for a prestigious occasion and finally realised that
myself and the majority of drivers had nothing to learn about presenting a
smart appearance.
Jon Tremlett (Y32)
The photo Jon enclosed came from December’s Call Sign and showed Mike Son
in his role as Chairman of the London Taxidrivers Fund for Underprivileged
Children. He was standing outside at the Lord Mayor’s Show on a chilly
November morning wearing his LTFUC jockey hat and a coat. I personally
thought that he looked very presentable and I speak as one of the few people
- other than David Attenborough - to have seen the lesser-spotted Allen
Togwell in his tracksuit and trainers! …Ed
Battersea Park Success
We would all like to say how great it has been to work with Dial-a-Cab
drivers again for a second year in Battersea Park for The Christmas Events.
Got to say you guys are great and as for the Marshals (Allan, Dougie, Chas,
Russ, Jerry, Mike, Steve, John and Jim), well what can I say except I didn’t
know being mad was part of being a London Licensed Cab driver. Mind you, we
all know Terry and Jim (James) hee hee hee!
But seriously, it has been great working
with you all again. Not only do you provide a great service, but a safe form
of travel. As I like to tell the guests, 176 people were attacked in
minicabs last year in London alone. That is scary! In addition, by
Dial-a-Cab having the contract in the Battersea Park, you have helped
us girls to get rid of the unwanted minicab touts by kicking them out so
much easier. Thank you guys…
So to all of you from Dial-a-Cab and all
the other cabbies whom we have come to call friends, thank you all very much…
Rowena, Toni and Lili
Battersea Park Events Centre
I remember saying this last year
when my comments were picked up by the trade press; like many others, I knew
that if we were given the opportunity to provide a service at Battersea Park
where single events draw thousands of guests, that the minicabs who used to
get priority there would be brushed aside. Do you remember when Battersea
Park’s security team used to prevent licensed taxis going in to pick up
passengers because a "minicab company had the sole contract?" That
must have been the most embarrassing moment this trade has ever faced. Now,
thanks to our drivers with assistance from the rest of the trade, plus our
excellent DaC Marshals, we have turned the situation on its head and showed
just what this trade is capable of. Congratulations to everyone involved and
thanks to the Battersea Park girls for taking the time to write …Ed
A Question of Numbers?
Last night I was asked to contact the office as I seemed to be in a dead
spot. So I phoned the Driver’s Line and the dispatcher asked me who had
sent the message. Seeing as there was no name on the screen, I had to give
some form of serial number, you know the type that prisoners are given
(DS0208). Yet, when a Board member wishes to send a fleet message, low and
behold, their name appears as clear as day! So it seems that Messrs Ivers,
Gates, Brazil and Gomez etc are not worthy of having their names on the
screen. Why the double standards? Maybe the numbers could be given to Nash’s
Numbers so that he could decipher them and put a name to the
numbers? Whoever implemented this one-sided idea, could they please get off
their egotistical high horses and give the other hard-working people at DaC
a chance to have their name in lights. Please treat them as human beings and
not serial numbers.
Tony Lawyer (C51 007 RU12
0K)
I like the new call sign Tony!
Three points: Firstly, I think you have to bear in mind that names were
previously put on the screen purely for identification and not as a ‘thank
you’ for services rendered! Secondly, on some occasions when a member of
the Call Centre staff felt the need to put a driver on complaint, some
drivers involved became rather nasty to the person putting the complaint as
they then knew who it was and probably what time their shift finished. Just
because you wouldn’t do it, Tony, doesn’t mean that no one would -
because they have! Using a code – just as only your call sign comes up in
the Call Centre and not your name – saves the person putting the complaint
the embarrassment of an argument with that driver. So thirdly and for the
sake of uniformity, staff and drivers are now all known so far as our
terminals are concerned, by an ID number as in our call signs. Incidentally
Tony, you missed out on one of the names of those on their ‘egotistical
high horses’. Call Sign still comes up as Call Sign! See you on the road
…Ed
Subs Increase
Re my letter in the December issue of Call Sign and Brian’s answer to it,
as a shareholder in
ODRTS I feel that I have every right to ask such a question without a
personal attack being
made on me by your good self, thus trying to make me look a bit of a devious
character to the rest of the membership who don’t know me. So an
explanation and reason behind the subs increase would be appreciated, not
just for me, but also for all other drivers.
A Happy New Year to all…
Grant Davis (L39)
Brian Rice replies: I answered your letter in exactly the same tone as you
asked the question, Grant. If you don't like it because you can only dish it
out but not take it, then I suggest you moderate your attitude and perhaps
people will then respond in the same manner. If you ask a question of me in
a reasonable manner, as you are now, then I will respond as the Chairman of
DaC. However, if you choose to give me verbal abuse and I take you up on
your little bit of 'toe-to-toe' in the gutter and you come off worse by
getting a bloody nose, please don't then scream 'foul' - after all you
started it!
Why have the subs gone up? I’m sure the
majority of members will know the answer to that. The cost of goods and
services do invariably with time increase in price, exactly the same as our
fares increase to members of the public every year and for the very same
reason, that is why we need to increase subscriptions from time to time. In
April 1996, DaC subscriptions were £110 per month, in April 2004 they will
be £129.50 inc VAT per month, an increase of £16.50 per month to the
Society. Incidentally, £16.50 is what we receive, the rest is VAT. Not bad
in eight years, Grant. I know this is not a very long answer, but subs
increase to pay our increased costs and although we are a non-profit
organisation, we do still need to make a surplus in order that we may trade
effectively. The recently announced subs increase was put into play just in
case the economic climate continued to be depressed, however, things in the
first quarter of our trading year have improved quite significantly and if
they can continue to do so, then there will not be a subs increase in the
short term. After all, you must remember that subs were not increased for
five years and in fact, were actually decreased. So rest assured Grant, subs
will be increased if I believe there is a need for it to protect the Society
- anything else would be negligent.
Thank You…
I’d like to send my gratitude to the London Taxi driver who did an immense
favour to a colleague and myself on Remembrance Sunday (9tb Nov). We are
both members of the Rhodesian Army Association and had in our possession the
Regimental Colours due to be displayed on the parade at the Field of
Remembrance. The train we were on was 20 minutes late arriving at Waterloo.
My colleague, because of his age, is not the fleetest of foot and I knew we
would never make it on time either by tube or on foot. I went to the taxi
rank and explained the position to a driver who I believe had your company’s
logo and asked if he could get us to Westminster within the short time we
had left. Without any hesitation, he got us into his cab, fought his way
through the traffic and despite the fact that Westminster Bridge was coned
off, leapt out and obtained permission from a Police Officer on duty to take
his cab onto the bridge and as far as the final barrier. He was a lifesaver
for us, enabling us to make the parade in the nick of time. Prior to leaving
him by his taxi, I offered him payment with a little on the top to show our
gratitude. He flatly refused to take any money from me, despite my protests
that he had done us an immense service and favour. His only reply was that
it was his pleasure to help us out. In our hurry, I made the mistake of not
making a note of his badge number. I can only describe him as being a
youngish man, slim build, dark hair and (I think), a small moustache.
The time was approximately 10.50 and our
helpful driver was the lead cab on the rank as you leave Waterloo by the
exit directly opposite the platforms. I appreciate that trying to trace the
driver may prove difficult, but I would be grateful if this message could be
posted in your magazine where he might just be able to read it and at least
know how appreciative we were and still are. My complete and total thanks to
a real and proper black cab London Taxi Driver.
Ian Robertson
Kent
Your time in taking the trouble to thank the driver is appreciated, Mr
Robertson…Ed
The Mystery of Allen Togwell
and the Missing Lunch Hour!
Although Allen Togwell answered criticism of him from Russell Hall (G44) in
the January Call Sign very successfully, I feel that I must comment on the
foolishness of Russell’s letter.
He has referred to a lunch Allen had
several years ago; what on earth is the point in bringing up something that
is almost ancient history? He goes on at length about what might have
happened if Mr Togwell had left Dial-a-Cab? Who knows, but if at some future
time Russell left for another circuit, would he not use whatever knowledge
he had gained to pass on to his new masters? Of course he would, and he
would have every right to do so. No hard feelings, Russ, but your letter
only serves to highlight your ignorance of the many aspects of business
life. Rather than criticise Allen, may I suggest you go to him for advice;
he could be of great help to you.
Michael Harris (F79) Call Sign prides itself on the openness
of its Mailshot pages; the freedom drivers and staff have to give their
views on any topic and also the expectation of getting an answer to any
question. However, I really don’t think that further discussion of what
Allen Togwell did or didn’t do during a lunchtime meeting many years ago
that obviously never went anywhere other than to provide an entertaining
article many years later, can serve much purpose other than to cause
antagonism. If Allen Togwell were ashamed of that meeting, then he certainly
wouldn’t have written about it! It was purely to show how powerful the
opposition is. Russell told me that he was only seeking the truth and
knowing Russ, I’m sure that was the case. The problem
was whether a story that old, demanded anything worth seeking. Hopefully,
that ends the discussion? …Ed
Cecil Selwyn
For one reason or another, I'll be glad to see the back of 2003. On the
morning of New Year's Eve, I was on my way to have my driver's side window
replaced after the cab had been broken into during the
night, when I saw a message on my terminal saying that Cecil Selwyn
had passed away. I have a photo of Cecil taken on the steps of Westminster
Town Hall, Marylebone Road following a meeting where Westminster Council had
considered licensing minicabs. It shows cab drivers listening to Cecil
speaking. That picture painted a thousand words and to me, was Cecil…
I don't think that I ever heard him raise
his voice. He was only half the size of most of us,
yet he always managed to be at the heart of it, with the customary cigarette
in his hand, shaking ash as he spoke, badge round his
neck and standing up for the 'underdog'. At one time,
Cecil was the face of the London Taxi driver to the outside world, appearing
on World in Action on ITV and many other TV programmes while
campaigning for the licensed Taxi trade against
minicabs. Every time there was a program about Taxis and
minicabs, there was Cecil!
One night, Cecil drove London mayoral
candidate, Steve Norris around so that he could see
how the touts were stealing our work. I followed Cecil with a photographer
and a couple of cab drivers in a back-up cab. Cecil
drove at his usual pace through the West End, left
hand gesturing and pointing to the Minister, right hand shaking fag ash out
the window. The traffic had built up behind us in
Trafalgar Square and as we got to the Strand, an impatient
van driver, headlights blazing, squeezed past me and bore down on Cecil's
Taxi. Just then, Cecil decided that Mr Norris had seen enough
on that side of the road and executed a U-turn. I'll
never forget the look of fright on Steve Norris’s face as the van driver
stood on his brakes with both feet and skidded to a halt, just inches from
the cab! Cecil, completely unaware, carried on down
the Strand in the opposite direction, still gesturing,
pointing and shaking fag ash out of the window and making his points to the
Minister. It was typical Cecil!
Cecil may not have been everyone's cup of
tea and getting him to buy one was nigh on impossible,
however, if there were any problems in the Cab trade, Cecil would be 'ferreting'
around helping drivers and generously giving up his time by the hour load.
The fact that the London Cab Drivers Club
is in existence is a tribute to Cecil Selwyn. The Club
owes him a tremendous debt for his hard work. The biggest problem at Committee
meetings was stopping him from volunteering to take on every job - all
unpaid! From Secretary to Treasurer, I don't think there was
a job he didn't do except tea-boy… well I had to
have a job! It was that dedication that generated the
support of his fellow drivers and saw him elected onto
the Board of Management of our Society.
Cecil shared a few private moments with
me over the odd one or two thousand cups of tea,
showing pictures of his childhood with his parents in Berlin before the war.
He was also Able-seaman Selwyn, but a far more
important Taxi driver.
I'm glad to have known Cecil as a friend.
He certainly added colour to my life and was, without
doubt, a great character. I’m sad not to have known about his funeral
until it was
too late. Please pass on my condolences to his family.
Bye Cec, may you rest in peace…
Mark White (B86)
Vince Maguire
I was saddened to learn in January’s
Call Sign of the shocking news that Vince Maguire (N30J) had passed away. I
knew Vince from meeting him on various ranks that I have marshaled, and he
would always say hi and have a chat. He had an infectious smile, as the
picture in Call Sign showed, and I know many drivers will miss his
happy-go-lucky attitude
towards life. My thoughts are with his family and friends at this difficult
time.
Russell Hall (G44)
Westminster Account
Your service is very good to me all the time and now that I have found your
number, I will use it all the time. Thank you all very much…
Mr Graham
Enfield, Middx
So Much Better Than the Others!
I use both TaxiCard and Special Needs (Social Services section) and I’d
like to thank DaC for being so brilliant on both! I remember that originally
Radio Taxis ran the Social Services section of the Special Needs account
(although many drivers mistakenly believe that it was ComCab) and they were
hopeless. A 45-minute wait was nothing unusual, whereas in the 7 or so years
that I have been using DaC, I can count on one hand how many bad experiences
I’ve had. I can’t really think of any criticism that I can throw your
way. I know from experience of your company that when your telephonists tell
me 15 minutes, that it’s usually going to be under 10 and I certainly won’t
complain about that! Again, my sincere thanks to you all…
Ms Jacqueline Templeman
Churchill Gdns, SW1 |