Mailshot is your chance to
tell the subscribers of Dial-a-Cab exactly what you think. Complaints, compliments or just
to write about Call Sign. This is YOUR paper within your magazine....
You can also email your letters to: callsignmag@aol.com
Northampton Woes are Worth a Laugh!
Reversing into a space at Northampton Station on Saturday 20 September, my
steering belt decided to part company with the pulley. After informing the
Marshal and contemplating a long wait for the AA, other Dial-a-Cab drivers
in the car park then rescued me!
My thanks to those drivers, one who appeared with a torch
masquerading as a spotlight, another who had a spare belt and would not
accept payment, while yet another driver had all the tools! Then there was
the driver who supplied the rubber gloves and lastly, everyone else there
for the laughs. In the end my ribs were aching! I couldn't even buy them
tea because there was nowhere open as it was getting on to 20.30.
Again, a big thank you to you all. This is what Lords is all about…
John Bailey (D47)
I could have told you that before John, but thanks for putting it into
print…Ed
Driver’s Website
Is it not possible for Dial-a-Cab members to have their own site for
requesting information and giving information to the society e.g. changing
the amount one saves via the roller bond, changing plate numbers after
overhauls etc? I’m sure a good majority of our members now have computers
and are quite au fait with what’s available to them.
Plus, we could have a chat room or notice board on all sorts of
subjects, from what they think of new cabs, or what they think of what’s
going on in their own Society, suggestions and opinions on a host of
subjects. Keep up the good work, Alan, I enjoy your editorial columns.
Roy Martin (R42)
Allen Togwell replies: Firstly Roy as you have a PC and are obviously linked
to the Internet, I'm sure you are aware that we have own website (www.dial-a-cab.co.uk)
on which you will find under 'Site Map' several headings that will allow you
to submit details or request information - 'Feedback' being one example.
Each morning when I arrive at the office, I make a point of checking each of
these sections for new account enquiries, information and general feedback.
However, with regards the information you refer to such as roller bonds,
change of number plates etc, I would have thought it more practical to use
your e-mail facility to Nuala or Val in Drivers Services, because apart from
having access direct to the people concerned who would be able to give you
an instant acknowledgement, you would also have a record on your PC as to
what you have sent together with dates etc. You wouldn't have these when
using a website information service.
As for using the Dial-a-Cab website as a Chat Room service, I'm not
so sure that is a good idea. The main reason is because from some of the
sites I've seen and in particular the comments from the vociferous element
within the trade, I don't think it would create the right sort of image.
Lastly and of course more importantly, we already have a medium where all
Dial-a-Cab members with or without PC's can air their views - it is the very
magazine you are using to publish your letter now!
Campaign Against Speed Humps
Are there any other drivers out there wishing to join C.A.S.H. which is the
Campaign Against Speed Humps? The policy is for all members of the campaign
to hoot twice each time they pass over a speed hump, with the aim of getting
local residents to urge their council to remove the offending hump.
Non-members are also welcome to join the action. The only commitment is to
pledge to give £1 to Oxfam for each hump removed. With a target of 100 humps
removed each year, a lot of money will be raised for a good cause and all
drivers, passengers and vehicles will benefit.
Laurence Kelvin (W88)
The double hoot could also give residents the hump in addition to help
ridding them of the menaces. A good cause though. See Editorial on page 3
…Ed
Steve Norris Interview
I must congratulate you on your interview with Steve Norris. Your questions
and Steve’s answers must be great news for thousands of your readers. As an
ex-taxi driver, I don’t think that I could ever vote for Ken Livingstone
again, but now having read your interview and listened to him on LBC radio,
Steve Norris has definitely got my vote – and I’m certain the votes of many
other taxi drivers too!
Perhaps you could interview Ken Livingstone as well in Call Sign
and ask him the same tough questions and let us hear what he has to say.
Well done Alan…
Mr A.Stanton
Ilford, Essex
Congratulations on the excellent interview in the
November Call Sign with London Mayoral candidate Steve Norris. He sounds
like the type of Mayor that we can work with – especially if he keeps his
word that with his election, the taxi trade would have representation on
Transport for London (TfL) and that the reversion of the traffic light
system to as it was before Ken messed them up, would follow. His answer that
taxi ages are irrelevant and that it is the condition that matters was also
what I, and many others with older cabs, wanted to hear. He has my vote.
Again, Alan, my congratulations…
Michael Golding (V55)
The call sign interview conducted last month by editor Alan Fisher gave an
excellent insight into the workings of the mind of prospective mayoral
candidate, Steve Norris and there is no
doubting that Steve - dubbed by
some the "Silver Tongued Fox" - is an extremely impressive
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performer. Our maverick mayor
Ken looks almost home-spun in comparison, standing in the rain wearing a
crumpled Burberry Mac and dodgy trainers while waiting for a 40 year old
red bus to take him home to Cricklewood! Steve Norris demonstrates clarity
of viewpoint with a pragmatic approach. Mayor Ken has an ideology mindset
of goals, which he sets out to achieve even if it means exasperating
colleagues and treading upon people on the way, as London’s taxi drivers
can well testify. Steve Norris is well thought of in the C3ty, he has been
a successful business man himself and comes across as being a bit more of
a human being then most politicians we see today who spout tired clichés
such as: " We have a radical new policy agenda" or "we have many new
initiatives we will develop to improve Tourism in London." The latter is
coming straight from the mayor’s office. Tourism in London is still at a
very low ebb. People who work in Knightsbridge say Harrods is a ghost
store in comparison to 3-5 years ago. During Wimbledon week, premier
league hotels in London were half empty - unheard of a few years ago!
Losing the vote of London taxi drivers could be a decisive blow. In a
licensed taxi we have a captive audience and can talk to people, something
TFL can only dream of. Steve Norris is not alone in saying the
overspending of the red bus budget is scandalous. Simon Jenkins of the
Evening Standard highlighted this fact in his article "Could London go
bankrupt?" by saying: "You can now walk down the whole length of Oxford
Street on the top of empty double-decker buses!" They are costing a
fortune and are currently on schedule to lose £1billion by the year after
next. My one reservation regarding Steve Norris’s plans is whether
removing the congestion charge would be foolhardy and whether his business
interests will skittle him at the final furlong? I’m not sure. No doubt to
some, having a congestion charge is a rubber stamped return ticket to
power for Ken, but he will need to display the road map of plans he has to
convince Londoners. At this stage of the race with the going good,
although carrying more weight, silver fox is three furlongs out in front
of Red ken who needs to conjure a miracle to win.
David Heath (W27)
After reading October Call Sign’s in-depth interview with Steven
Norris, I ask if he is the man who can finally give the much-needed
support to the Licensed London Taxi driver? Mr Norris seems to have his
finger on the pulse of what is needed to assist us by the way he explained
how he would deal with the on-going problems. My only problem with his
answers was when Alan posed the question of private hire vehicles being
allowed to advertise on the outside of their vehicles. Mr Norris said and
I quote: "I have no objection to some form of identification,
particularly as this could make enforcement of illegal plying easier."
To give him credit, he would want to sit down and try to sort this problem
out. No advertising at all on private hire cars and he may have my vote.
At least he seems more Taxi-friendlier than our mate, Mr Livingstone…
Russell Hall (G44)
As a former Dial-a-Cab driver now living in Spain, can I offer my
congratulations on your Steve Norris interview (Call Sign On-line,
October). Reading it almost made me want to move back to London so
that I could vote for him. However, as I sit in the warm Spanish October
sunshine, I must emphasise the word ‘almost!’ Can I also use this
opportunity to say hello to all my old Lords pals…
D.Shapiro
Alicante, Spain
Steve Norris, TaxiBoard and Other Bits!
Steve Norris once made a comment about the
licensed Taxi trade that was spot-on and may provide the epitaph on the
Cab-trade’s headstone. He said: "If you take a dozen Cab drivers, you'll
get thirteen opinions!" TaxiBoard, JRTA, London Taxi Network, I don't care
what you call it so long as it accurately reflects the Licensed Taxi
drivers' viewpoint. What's needed is ‘One True Voice'. It’s only fair that
manufacturers, garage proprietors and customers have a view, but it
needs to be balanced against the voice of the Taxi driver.
As a former representative of the London Cab Driver’s Club, I
'bumped' heads with Steve Norris a few times (during a guided night-time
tour of London touts and the launch of the Asquith Cab). If DaC Chairman,
Brian Rice, takes his comment "that he is a politician" as his concluding
view of the ex-Transport minister for London, he'll not be wrong. But
would you buy a car from that man?
In the September Mailshot, Mike Son misses my point! Is he saying
that drivers who are unable or unwilling to accept Chargecard must remove
their Logos from their DaC taxi windscreen and doors? Will they have to
pay extra subs? Or can drivers who are on a suspension accept Chargecard
or TaxiCard? Must a suspended driver remove his Logos? Does this mean that
drivers who pay extra subs not to display logos have the right not to
accept ChargeCard and TaxiCard?
Mark White (B86)
Thanks for the letter Mark. See Brian Rice’s Chairman’s report for an
update on his attempt to open the Taxiboard as a representative trade
body. You are right; those who only complain about the name are really
missing the point. It could be called Noddy and Big Ears United, so long
as it represents the trade as a unified body, it has to be worth while.
Mike Son has also responded to your letter re Chargecards in his column
…Ed
Westminster TaxiCard Tender
The following letter was sent both to Call Sign and Michael Dwemoh, the
Westminster Transport Contracts Manager…
I was very pleased to receive, when the Royal Mail
delivered their delayed mail, the letter giving me the new allocation for
TaxiCard journeys to run until the end of March. I would also like to
report on the latest act of kindness by a Dial-a-Cab driver. On
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Saturday, I had to attend a meeting of the
Macular Disease Society in Birmingham. I used my card to get to Euston and
on arrival the driver asked: "Where do you go now?" I explained that an
escort had been arranged to get me to the train. He told me to wait in the
cab, disappeared for a short while and returned to tell me to sit on a
particular white seat and that the courtesy vehicle would be there soon.
That happened and although Virgin Trains failed to provide the escorts for
the other stages of the journey, I was very grateful that the taxi driver
acted so well and that the journey began without any undue stress. That is
typical of the kindness I have always met from Dial-a-Cab drivers. I do not
know when Westminster will be reviewing the contract for their TaxiCard
services, but when that time comes I hope you will bear in mind this latest
act of kindness and help that I received and will grant the contract to
Dial-a-Cab. On the occasions that my carer has been with me on journeys, she
too has noticed the high standards of the Dial-a-Cab drivers and expressed
the wish that all other drivers of black cabs would show the same
consideration. With renewed gratitude for the TaxiCard scheme and all the
help from Dial-a-Cab drivers.
Reverend J.L.Raybould London W1
Thank you for your kind letter and support, Reverend. The
Westminster TaxiCard individual allocation has now risen from 14 trips to 20
per six-month period and in case you are also unaware, Dial-a-Cab has indeed
been awarded the contract for a period of the next five years. I think I
speak for most of the drivers who regularly cover Westminster trips; your
above example is not looked upon as a special kindness, but part of the
service.
For the benefit of those interested, the Macula is the area of the
eye’s retina responsible for seeing the fine detail, whereas Macular
Degeneration is a painless but progressive disorder that affects the Macula
and which causes a circular area of blindness that gradually grows in size
and while not causing total blindness, leaves just a small area of vision
around the edges …EdGood Bye Dave…
I will be leaving the Society on October 11. I feel that after twenty-six
years of driving a cab, I need a change and will be going back to the work
as I had previously done prior to gaining my badge. I would, however, like
to thank the Board of Management - past and present - for the exceptional
hard work they have done in the twenty years I have been a member of ODRTS.
My thanks also go to the wonderful staff, both in the control room and
admin, who are not only hard working but also very dedicated. I would like
to sign off by wishing Dial-a-Cab success in the future and a final big
thank you to everyone I have ever worked with. If things do not work, out I
hope you will accept me back!
David Freeman (A19)
No problem with returning, just leave the brown envelope in the usual place!
And of course, the best of luck Dave …Ed
Not Me Guv!
Several months ago, Alan Fisher kindly informed me that another E. Lambert
would be appearing in September's Call Sign in the DaC Complaints/Appeals
column. At the time, I did not really take a lot of notice as I thought most
people who knew me would realise that it was another driver (K22), but it
has become very apparent following several comments made to me at the
Sandown Private Hire and Taxi Show, that this is not the case. Several of
the people who asked or commented about this were not even DaC drivers and
in a couple of cases, not even taxi drivers. I would just like to take this
chance to clear my name. It wasn't me Guv…!
Eddie Lambert V27
Where were you on the nights of the 14,16,17, 27, 28 and 30 August
guv and do you have any witnesses? Going to see Peterborough United
doesn’t wash – no one goes to see Peterborough United! Hope to see you back
in the saddle soon Eddie …Ed
Taxi Driver of the Year Show
Please find a copy of a letter that Mr Roy Ellis sent to me. I asked him if
he would allow this letter to be published, so with his permission I have
sent it to you and hope that you will publish it. You all know the hardship
we’ve had in putting on the show, but our aim was to let everyone know we
are still going to have a competition and all being well, we will be back
next year with a trade show.
Russell Poluck MBE (T55)
Reply from Roy Ellis
Dear Russell
Thank you for your very kind invitation to your Gala Dinner on 15
November. Unfortunately I will be unable to attend but I appreciate the
invitation. I know from a previous year that it is a most enjoyable
occasion, so I am sorry to be missing it. I hope all concerned have a good
time.
Somewhat belatedly, I must also congratulate you on this year’s
Taxi Driver of the Year Show. I have no doubt that you will face criticism
since it was clearly a shadow of its former self, but in view of the
difficulties you faced, I think you did very well to mount the event at all.
Under the circumstances, I think it would have been difficult for you to do
any better and I congratulate you and your colleagues for what you achieved.
Hopefully, fortunes will revive and we will see greater things in future
years. Don’t give up. Well done to you all.
Roy Ellis
Head of the Public Carriage Office
Considering that like me, most of the trade press knew why this
year’s show had the problems it did, I believe that they were unnecessarily
harsh in their judgement. I also hope that the company involved with those
problems are banned from any future shows! …Ed
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