Mailshot is your chance to
tell the subscribers of Dial-a-Cab exactly what you think. Complaints, compliments or just
to write about Call Sign. This is YOUR paper within your magazine....
You can also email your letters to: callsignmag@aol.com
Where's The Back-Up?
The London cab trade prides itself on providing a service 24
hours a day, 365 days a year. In fact, the bulk of our work is when others
are at rest or play. That we can provide such a service without regulation
is due to the rich mix of drivers from various religious backgrounds and
with varying personal circumstances. Wherever you stand in London,
at any time day or night, an empty taxi will pass by sooner or later.
So why the hell do all the backup services upon whom we rely, work from 9
to 5? If my cab, currently under Warranty, packs up at 10pm on a Friday
evening, I'm snookered until Monday. If my radio equipment fails on
a Saturday morning, I am unable to do any radio work until Monday.
It isn't only Dial-a-Cab at fault here, but also Metrocab, LTI and most
small garages who do not work weekends. I will not accept an argument on
the grounds of economics. Although it may cost more to employ staff during
unsocial hours, there would be an immediate benefit not only to the
drivers working those hours, but also to 9 to 5 drivers not wishing to
lose time off work to get jobs done. The views of Dial-a-Cab, Metrocab and
LTI would be enlightening.
Keith White (A16)
Brian Rice replies:
Why will you not accept the argument on the grounds of economics? For that
is the answer! You state that we have drivers from various religious
backgrounds - are their places of worship open 24hrs a day? I don't think
so. We now open our fitting bay from 0700hrs until 1700hrs and we have
recently tried to increase those hours to 1900hrs, but the staff refused
to alter their hours. So what do you suggest we do Keith? Employ
additional staff, not just at the fitting bay, but in all departments? If
the answer is yes, then we can of course do that, the question then is how
much are you prepared to pay in increased subscriptions in order to
finance it?
Do We Need New Drivers?
Does Dial-a-Cab still need to take on new drivers to replace those who
leave for whatever reason when in the current economic climate, we are
spending more time empty? Zone queue positions are so high that to get a
chance of a radio job, you need to get onto a radio rank or wait up to an
hour in a zone to become the point cab. When the Board introduced
two new
call signs in 2001, 198 new drivers joined DaC. Since then our work has
slowly dropped off. Would it not be beneficial for members to reduce our
numbers until business picks up so that there is more chance of getting an
account ride?
Garry White (L65)
Brian Rice replies:
I do take your point Garry, the first thing we always say in a downturn is
that we have too many drivers and numbers should be reduced. The fleet was
increased by 200 between June and November 2000, getting on for three
years ago. We lose on average around 4 members per month due to various
circumstances, so taking that figure, it would take a little over 4 years
to reduce the fleet to the pre-June 2000 figure. I do not believe that to
be significant enough to make a difference. I agree that some zones are
very crowded at certain times, however, would you believe that at certain
times we still scrub work! Reducing numbers would just exacerbate the
situation and given the present economic climate, our service is
paramount. I know street work is quiet and
that is why so many members are prepared to sit in a zone to wait for a
credit ride, but what would signify that things were really difficult is
if we had an enormous demand from members to leave the circuit as they did
not believe that DaC was value for money. At £4 per day, most members
obviously still agree that it is excellent value as we have not been
inundated with requests from members to leave. I know the above is not the
answer you would like, but I hope that you will understand the situation.
Parking With Thomas More!
Would it be possible for DaC to have a word with the security at Thomas
More Square? I think it was the 9/11 tragedy that stopped our parking in
the private road. As the security alert has been lowered in the USA, can
we now return to normal as well? Some accounts specifically ask us to
report to their reception, which means leaving the taxi unattended for 5
or 10 minutes on double yellow lines. Hope Call Sign can help...
Jon Trevor (W94)
Allan Evans replies: After speaking to JP Morgan Security, they have
assured me that there are no longer any parking restrictions in this area.
Taxis can again enter by the security barrier and park in the designated
area. This has been back to normal for some time and will only change if
there is a genuine alert.
Highs and Lows!
On April 10 I had a job from Sloane Square to Chelsea Harbour. I got
talking to the passenger and although I don't like to mention it, I told
him that I was running in the London Marathon the following weekend for
the Bobby Moore Bowel Cancer Fund. We chatted and he seemed genuinely
impressed about it and that the year before I had raised £1,500 for the
Invicta Charity for blind and partially sighted children. The fare
came to £7.60; he gave me a £50 note and told me to put the change into
the cancer fund. I was so moved by this man's generosity that it really
made my day.
About an hour later, I was dying to use the toilet, so I
stopped on the Embankment and ran to the loo because I didn't think I
would make Lincolns Inn Fields! I know it's a red route, but I kept off
the bus stop - not that it made any difference! I used the toilet, rinsed
my hands and ran out, but too late. A warden (who must have appeared from
thin air) was just putting a £60 ticket onto my cab. I asked the
warden if he wanted to sponsor me, but he refused. So be careful if
using the Victoria Embankment loo, you might get a ticket but you
definitely won't get a sponsor!
In the week leading up to the Marathon, I only told two
passengers I was running, one gave me £10 the other gave me £40. Maybe I
should have told them all...!
Paul Charters (J08)
The warden must have run across Hungerford Bridge when he saw you leave
your cab! Perhaps you should have offered to sponsor him first ...Ed
Domestic Violence Against Women
The original of this letter was sent to the PCO...
With reference to your pamphlet re Domestic Violence, many
years ago my husband picked up a young woman who was sporting a beautiful
black eye. My husband asked if he could be of assistance, to which her
reply was: "You can mind your own 'effin business or I'll smash your
head like I did to 'im. He's lying on the carpet..." My husband
drove to the local nick, ran inside and told them the story:
"Sorry," they said, "we don't deal with domestic violence,
take her round to Social Services." He ran back to the cab but
fortunately, she had gone. Since then, wiser counsel has prevailed - after
all, he's no Marjorie Proops. He picks them up and drops them off - but he
has asked me to thank you for the receipt pad...!
Mrs Martha Harris
Stanmore, Middx
Martha is a former DaC telephonist from our days at Shirland Road in
addition to being married to DaC driver and Call Sign
"look-back" man, Sam Harris. Incidentally, one of the two phone
numbers on the receipt pads sent out has already ceased operation ...Ed
LTI Fun Day...?
After seeing pictures of the Chairman and Board members on another
jolly-up at LTI's base in Coventry, I was wondering when we will see their
report damming the price at £30k plus and poorly built quality on these
over-inflated pieces of rubbish we call cabs. What with their 1952 MGF
braking and suspension units, it's no wonder when you go over a hole, it
may as well be the black-hole, it shakes, rattles and rolls better than
Elvis Presley ever could and this is what LTI call a state of the art
vehicle! If the Board are looking for a one-stop shop, then maybe they can
persuade their friends at LTI to make the cabs quieter, smoother and
improve their build quality to rival an executive vehicle, which may
actually justify their cost. Then we can try and get back some of the work
the car companies have taken from us by being
able to offer the passengers and driver a more relaxing and comfortable
journey. Maybe it would have been a good idea for the Board to have
included some drivers who spend up to 12 hours entombed in the said
vehicle to the LTI jolly-up and give a true account of what needs to be
done to improve the all-round package, bearing in mind the BoM voted to do
away with owning their own state of the art vehicle two years ago.
So, in the summing up of Jeremy Clarkson on a recent test
drive of a TXII and I quote: "It was like being tied up in a sack and
thrown in the worst rapids of the Colorado river, listening to rap music
through headphones wired to the mains."
So come on BoM, pull your finger out and speak up on behalf
of the 2000 drivers you 'represent' who need a better class of taxi to
compete in today's market.
Tony Lawyer (C51)
Brian Rice replies: A jolly up? We got the 0915 train and were back in the
office by 1500hrs! In that time we travelled to Coventry, toured the
factory, spoke to senior management and returned to London - I agree Tony,
it's what I would call a 'jolly up'!
Incidentally, in your letter you complain about the TXII, how do you know
that we were not also complaining? As for the BoM having to own cabs, the
members voted for that to be rescinded and not the BoM. Anyway Tony, don't
let 'facts' get in the way of your argument. Should a real 'jolly up' come
along in the future, I will let you know as I've heard that you like a
'good time'.
Thank You DaC - From Great Ormond Street
I am writing to say a big thank you to you and your staff for helping
deliver the wonderful amount of Easter Eggs that were donated by the
Trocadero Management Office. On behalf of all the staff, parents and
children, I would like to say thank you once again for helping, it really
is very much appreciated. Public support is crucial to Great Ormond Street
Children's Hospital work in treating more children. It helps maintain the
Hospitals clinical excellence in the prevention and cure of disease and
illness in the children.
With your help we can do more to fund pioneering research
work, special equipment, accommodation for parents, facilities for staff,
all of which help us improve the quality of care we provide for the
children and their families.
Your support is very much valued and appreciated and I thank
you once again on behalf of everyone here at Great Ormond Street
Children's Charity.
Amy Crust
Fundraising Department
Queen Square, WC1
Tom Whitbread took a call from Great Ormond Street asking if we could help
deliver
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some children's Easter eggs
that had been donated by the Trocadero. Tom passed the enquiry to Allen
Togwell who then arranged for several cabs to go back and forth at DaC's
expense ...Ed
Unwarranted Attack?
I'm disappointed that you printed Allen Togwell's unwarranted
attack on me, Alan, as he is talking nonsense (May 2003 Call Sign). In
your March Editorial, YOU said: "I think it's about time we had fare
negotiators who live in the real world." Yet in Togwell's diatribe,
(the bit where he gets a touch of the 'Kevin Keegans' - "I'll just
love it!") suddenly it becomes ME that says it! Mr Togwell writes:
"We get criticism about a low fare increase and a demand for proper
fare negotiators "who"- and I love this bit - "live in the
real world." He has clearly seen only what he wants to when reading
my letter in the April Mailshot and criticises me for something I didn't
say! And he calls me blinkered? Allen goes on to say that I asked the
question: "Please tell me, when is it ever a good time to put up the
prices?" Could you please explain to him that this was a rhetorical
question - he has only shown himself to be rather foolish by trying to
answer it. When I flippantly remarked: "I remember when you could
take a young lady out to dinner for a £1 in Togwell's day" (as in
his generation), I never expected him to take it personally, despite the
fact that for many a year he has regaled us with his dating exploits! For
this I apologise and I'm sorry he seems to have lost his sense of
humour.
I had to ask my dad what an Armstrong Sidley was! At first I
thought it sounded like the 50's version of a Raleigh 'Chopper'. I had
this vision of Toggers on his way to meet his date with highly polished
bicycle clips!
His attempt to insult me by calling me a Sun reader is very
sad. I'm sure a great many of our members enjoy the newspaper in question,
whether for the sport, the news, a laugh or indeed. Page 3. I don't
usually get that far, as I start at the back and read forward (there are
plenty of news channels on TV), but I do wish we were as successful...!
A true intellectual, Allen believes himself to be a cut above us and seems
to be unhappy with his £80,000 + a year. It may surprise Mr Togwell, but
we don't need to read The Telegraph to know how quiet it is or why. As
drivers, we are at the sharp end. Recently, two young ladies, who work at
a hotel in the heart of the West-End, told me that of 92 rooms, only 8
were occupied. Another fare told me how his friend is a doorman at a
larger, more prestigious establishment in Piccadilly and that their
occupancy was about 10% (this was before it was reported in the Media that
London hotel occupancy was around 17%).
The point of my original letter (something that was lost on
Togwell) was that Dial-a-Cab and the cab trade should be telling our
customers that we have in fact cut our prices (tariff decrease). At no
time did I express an opinion as to whether it was or wasn't
merited. However, in your Editorial under 'Fare Decrease', you say
that money "should be spent on telling the general public that
cab prices have been reduced." I hope for your sake that you are not
agreeing with me. Ha, ha, he'll be having a go at you next!
Mr Togwell says that he asked for "cost effective ideas
to encourage people into using taxis."
Isn't that his job? I'd have thought telling customers that
fares have gone down wasn't a bad place to start. If Mr Togwell cares to
walk down Oxford Street and look at the shop windows, he'll see plenty of
people doing the same and he'll also see large signs saying 'SALE'. Or is
that not cost effective enough? Then how about 'CUT PRICE DEALS' in large
letters or '40% OFF!' That, Mr Togwell, is living in the real world...
Please congratulate the Marketing department on finally
getting tip-up seats, door ads, hand out cards and receipt pads that
compliment each other. As I mentioned in the last issue, it's a pity that
a special effort has not been made to produce a logo for our 50th
anniversary. Could we not have freshened up the fleet by producing a
special gold Dial-a-Cab logo on a white background instead of the
ice cream van design and then put it on every vehicle?
Mark White (B86)
Allen Togwell replies: Mark, for someone who appears to spend his life on
a one man crusade against the BoM, your whinge about being verbally
attacked does make me smile. Anyway, I wasn't attacking you, I was using
your letter simply as a basis for putting over a point regarding recent
issues concerning our trade and DaC in particular. I chose your letter
only because it made reference to me, which I don't accept was said in
jest as past experience gives me cause to think otherwise.
With regards your April Call Sign letter Mark, on re-reading
the opening paragraph, I see now I made an error and for this I do
apologise. In future, perhaps the editor should put other peoples quotes
in brackets along side the date.
As for me denigrating people for reading the Sun, I did no
such thing, I simply made a reference to page 3. In fact I, like many,
think the sports coverage in the Sun is the best of all the tabloids. I do
not read the Telegraph other than on one occasion last week when it ran an
article which included a mug shot of our Chairman and which I was forced
to buy 'cos he gets upset if I don't tell him how good it was (joke,
honest)! As for me believing myself to be an intellectual and a cut above
the rest, when and where have I ever made that ridiculous claim? It's
absolute nonsense and the obvious ramblings of insecure people with a
terribly sad, low self esteem. I have not lost my sense of humour, thank
God, in fact I'm still laughing at my supposed earnings of 80K. Just
where do you get your information from Mark, it wouldn't by any chance be
from the guy walking up and down Oxford St with the placard proclaiming
the 'End of the World is Nigh'? I hope he doesn't supply you with betting
tips as well! However, as those interested in my earnings are obviously
indicative of the 'green eye' variety, it may disappoint you to know that
my P60 for the year 2002/3 shows income paid by ODRTS of £33,727.80 after
tax of £12,460.26, the total incidentally, being equal to the amount I
saved our Society for just one project, namely this years annual
report which I designed and produced in-house. I thought I would slip that
bit in just to assure Mark and others that members of their Board really
do earn their keep.
Unfortunately Mark, one of the biggest problems that affect
you and many of our members is the lack of understanding and true inside
knowledge of what goes on behind the scenes at Brunswick House. Many years
ago you were a regular visitor, you occasionally used our facilities
including in some instances, asking me to assist in the odd project, which
I was happy to do. By visiting, it gave you an insight into the work we
did. If before writing to Call Sign, you and others were to visit to speak
with Board members or the Chairman about issues, or wish to obtain certain
facts or be simply inquisitive about projects we are undertaking and that
we are reluctant to make public for obvious reasons, I'm sure it would
give you more confidence in the way your Society is being managed and in
your case, reduce some of that anger that seems to run in your
veins. Every week we have regular sales meetings, we also have
regular service meetings
which involves most of the Board and the Heads of all departments.
Every issue imaginable is discussed including the emphasis on generating
new business, retention of existing business and the continuing importance
of customer awareness, which includes one of the items you mention on the
value of using cabs, for example 5 travelling for the cost of 1 etc. Had
you come to the office Mark, you would see first hand how busy the Sales
team and I have been working on promotions to generate more business,
including the credit card cash booking service, the thousands of direct
mailers that we do involving coloured mini brochures containing
promotional Dial-a-Cab CD's etc, the DaC website and a multitude of
promotional give-aways, all of which for cost effectiveness are designed
and produced in-house.
Yes you are correct Mark, it is my job to create ideas, but
in many instances they are useless if not supported by the members. In
this case it is you that miss the point. By my asking the members, I was
hoping to get cost effective ideas that would suit them and what methods
of working they would be prepared to undertake voluntarily. The poor
response was naturally extremely disappointing. We offer cut price deals
in fixed prices and cut price can be as low as £40 for one hours travel
after 20.00hrs. And yes there are a number of drivers that will do them,
but also far too many who are quick to slag me off, and worse, slag off
the clients too.
This past month the Mayor has been promoting an initiative to
encourage more people into London. For example, two theatre tickets for
the price of one. Hotels, restaurants and areas of entertainment are doing
special deals as all part of the initiative. What support do you think I
would get from our members if we offered cut-price fares? Finally Mark,
not just surnames please, its Allen or Toggers.
Bowling and Kupkake!
In your article on the Arnos Bowling Club (May Call Sign), you
make mention of Sir Walter Raleigh. I think you must have meant Sir
Francis Drake. Of course it was Raleigh who, on behalf of his contacts in
the tobacco trade, lobbied "Ye Publycke Carriage Office" to get
the Thames Watermen to remove their signs which read Thank ye for Notte
Smokyng!
On another subject, I was a little critical of Kupkake a
while ago, but I am delighted that he won his case and have decided to
celebrate his victory in verse:
Betjeman eat your heart out, Masefield do the same,
A great new power stalks the land and Kupkake is his name.
No subject is beyond his pen, no challenge too immense,
He even took on those "powers that be," and made a
learned judge see sense!
TfL and Livingstone - like dominoes they fall,
To paraphrase the noble Bard - was this the noblest cabman of
them all?
Geoff Levene (K43)
Such wise words from one so young, such wonderful drama as they leave your
tongue. So we listen out as the Robin calls and admire your knowledge of
bowling balls! ...Ye Ed
Playtex Moonwalk
In May, 'Walk the Walk' held the highly successful Playtex Moonwalk with
15,000 ladies in bras walking an overnight marathon in London. This event
started and finished in Battersea Park. I was the Transport Co-ordinator
for the night and one of my duties was to keep Queen's Circus clear and
assist walkers in finding cabs. I contacted your company beforehand and
continually from about 3am until 9am on the Sunday morning, asking for
more black cabs for the walkers. The result was great. Your controllers
and drivers were helpful amid my anxiety and the queue for cabs was never
uncontrollable. I would be grateful if you could pass on the charity's
thanks to everybody
concerned for their contribution
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to a very successful weekend "south of the river."
Paul Collis
Walk the Walk
Woking, Surrey
And again our congratulations to DaC driver Gill Hall (G44J) who
completed the course raising much-needed funds to help in the battle against
breast cancer and hubby Marshal Russ (G44) who also managed to keep up with the
15,000 bra-wearing ladies but who, sadly, was prohibited from walking in his
claret and blue thong! ...Ed
Call Sign's Computer Ad
I have recently purchased a new computer and wish to tell you about my
experiences. I thought it was high time I was dragged in to the modern world by
becoming computer literate. So a friend of mine gave me her old computer.
First problem was that it didn't come with an instruction manual, so off to
night school I go. Three months later and with a City and Guilds certificate, I
couldn't make the PC function at all, which in a way was a good thing. So I
telephoned Mike Dickson after seeing his ad in Call Sign. After listening to my
symptoms over the phone and what I wanted the computer to do, Mike decided I
needed more ROM, RAM and more everything (I only ever wanted to drive the
Flying Scotsman from the Cross to Edinburgh - doesn't every 46 year old
boy)...!
Mike advised me of what I needed, he purchased, delivered, set up
the new computer and gave me lessons I could understand. Mike Dickson's
understanding of my PC problems and his attitude to service have made me write
this letter because he deserves to be congratulated.
Alan, I have no hesitation in advising Call Sign readers to try
Mike Dickson for any PC problems. I am sure they will not be disappointed...
John Connor (Y11)
Mike's ad is in every issue of Call Sign and several drivers have asked me to
pass on their thanks ...Ed
Conditions of Fitness
Regarding Brian Rice's terminal message on the 'Conditions of Fitness'
report. I had been waiting for the report with trepidation for a while, as I
considered its implications so very important to the trade, my trade... no, our
trade. I am so pleased that the decision has gone in our favour and this is now
a really important time to speedily recover our previous work levels as soon as
possible and to firmly establish ourselves in the forefront of the trade. I am
sure Brian and the Board realise that this is probably our 'last' chance and
that they must act now to obtain work for DaC subscribers. My thanks again to
the Chairman for the speed of the information to us.
Ronnie Marlow L81
DaC drivers were the first in the trade to know the Conditions of Fitness
outcome with Brian Rice putting out a general terminal message within minutes
of the result being made public ...Ed
Thank You to a DaC Driver...
I ordered a taxi on account 16861 for a pick-up at Emperors Gate, Kensington on
June 5 at 11am in order to take my parents to Victoria Coach Station. At the
time of booking the cab, I mentioned to the operator that my parents were quite
elderly and I would appreciate it if the cab driver could offer them some
assistance getting their luggage into the cab. So I would like to extend my
sincere thanks on behalf of my myself and my parents to the driver as my mother
told me just how kind he was to them, both in assisting with their luggage and
ensuring they were both ok and had everything with them. She said she had never
experienced such a kind cab driver before. It would therefore be appreciated if
you could kindly pass on these remarks to the driver in question.
Many thanks and kind regards...
(Ms) P Morrison
SAECS
Bury St. EC3
The driver in question was John Crowley (A86). It's nice to be praised for what
he would no doubt have done anyway for elderly passengers. Well done John...
Dinner and Ball
Thank you for a wonderful evening at DaC's 50th Anniversary Ball, the venue
reflected the celebration in creating the most informal formal event I have
attended. Thank for you seating me with Trevor Clarke who gave our table it's
own entertainment! He must be missed at DaC.
The whole evening was perfect with professional entertainment, and
that was just Brian! I felt sorry for the comedian who had to follow Brian's
performance.
It was also heartening to see so many trade personalities not only
enjoying themselves, but also enjoying each other's company and agreeing on
most things. If Brian can transfer that mood to trade politics, we really would
have a trade body that could speak for our industry.
Once again thank you and I am looking forward to the next 50 years.
John Pace
General Secretary
S.P.L.T
**********
Thank you very much for a wonderful evening. The venue was just great and ....I
really like Dial a Cab...they encourage clients to eat, drink and gamble
...that's what I call my type of people!
Blanche Bangay
Administrator
Warner Music International Services Ltd
Call Sign was inundated with thank you letters for publication. They would have
taken up 2 pages on their own so we have settled for the above two...Ed
Mann & Overton Loan Cabs
Unfortunately, I feel concerned that I have to write this letter as it is
basically a complaint aimed at some of your drivers. Please let me explain,
Mann & Overton CHOOSE to run loan
cabs as a courtesy to our customers. Four of these vehicles are equipped with
Dial-a-Cab
terminals, thanks to the kind office of Mr B Rice and the Board, again as a
courtesy from
them to their members. These equipped cabs are only loaned to Dial-a-Cab
subscribers but
unfortunately, once these vehicles leave our premises they are out of our
control. Bear in mind the high demand for these vehicles, it is not unusual for
them to be booked a month in advance so when we contact our customers to advise
them that their vehicle is ready, we expect them to return post haste.
Unfortunately this does not happen for all sorts of reasons; i.e. I've just put
£5 of fuel in it, I am at the airport, my husband's in bed, I'm on the golf
course etc!!! That is where our problems start, for there now is no cab for the
next customer
and unfortunately, some of your members now become very rude, very aggressive,
screaming and shouting at my staff as if it were some Mann & Overton
conspiracy against them personally, which is not the case.
So gentlemen, the point of all this is to remind you that there is
absolutely no God-given right for you to have a loan cab, there is no agreement
when you buy a vehicle that you can have a loan cab. The warranty on a new
vehicle does not include the right of a loan cab and if you "book" a
loan cab, it will always be subject to availability and dependent on the
previous customer to return it on time. Let's not go into the number of cabs
that get damaged and the 'couldn't care less' attitude adopted by the few.
Remember it is the few that will eventually spoil it for everyone.
My staff are now requesting me to arrange the removal of the terminals because
of the abuse they receive and who can really and honestly blame them. I misled
my staff when I told them we were dealing with the Gentlemen's radio circuit
because it is not proving to be such. So to conclude, all I ask for is a little
bit of understanding and some patience. If we do not have a cab, booked or
otherwise, it is not necessarily our fault and certainly not done with malice.
Mike Saunders FIMI
General Service Manager,
Mann & Overton, London
Supply and demand is the name of the game. Please gents, take your loan cabs
back ASAP and don't spoil it for others...Ed
Bus Lanes - Continued
Just to let you know that I was one of many drivers who was filmed in the
Bishopsgate bus lane, but I am appealing the fine. I don't know if I will be
successful or not, but my argument is that the bus lane signs have been very
unreliable in the past by not showing the word 'Taxi' when we should have been
allowed and as a consequence we've had to read between the lines to compensate
for TfL's bad signage.
My initial appeal was rejected, but they refused to supply answers to questions
such as:
1. Does TfL accept that bus lane signs have been incomplete in the past,
by not displaying the word TAXI?
2. Can TfL categorically state that every single bus lane sign is
correct and up-to-date now?
3. How many Taxi drivers have been caught in the Bishopsgate bus lane
since enforcement began? And, by order, how many Taxi drivers have been caught
in the Pentonville Road, New Oxford Street and London Bridge Northbound bus
lanes for the same period?
4. Why didn't TfL write directly to Taxi drivers regarding the
up-to-date status of bus lanes as they have done before on other issues?
My point is that TfL must bear some responsibility for the lack of
communication. Anyway Alan, the reason I've contacted you is that I have
photographed a bus lane over at Rotherhithe, which has two signs in the same
lane and, yes, you've guessed it, one says Taxi and the other doesn't! I'm
going to show these photos at my £80 appeal and hope they persuade whoever
judges, that TfL haven't got their act together with regards bus lane signage
and I might get somewhere.
If you know of any other drivers who are in the same predicament,
please feel free to let them use my photos.
D.Vogel (R5)
And Again...
I am embroiled in correspondence with Transport for London having refused to
pay a £50 fine for going in the bus lane at Bishopsgate. There have been
several letters back and forth with them taking the stance it is a bus lane and
as such sacrosanct. I have taken the opposite view that I was merely doing my
job, which was to fetch an account customer from Thomas More Street to 155
Bishopsgate. I have all the documentary evidence to prove this. The fine has
now doubled even though my query is legitimate and I am now waiting for the
appeal to the adjudicator. His brief however, is very narrow and I will
probably have to appeal further to a judge. The grounds would probably be in
the interests of justice. You may find their letters very interesting as the
ignorance of law and intolerance of argument is plain. It seems that it is just
people grubbing about for money and abusing their power to justify their
existence.
I would be obliged if you are interested, that you treat it as a
serious matter and not one in the eye for Ken as previously. If I am proved
correct then they would have to pay back the fines they have levied on other
unsuspecting cab drivers. If not, then I would have thought that the
trade as a whole would have a legitimate claim for compensation for restriction
to trade.
A.P.Guerrier (L28)
You are obviously referring to the last issue of Call Sign where
DaC driver (and this mag's resident poet) David Kupler took on TfL over the
Islington bus lane and won. I felt that deserved some celebrating and I'm sorry
if you thought I went over the top. I now hear that there may be some new
developments in our favour re Bishopsgate and Islington bus lanes, so hang in
there ... Ed
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