Dial-a-Cab's Golden Anniversary
I wrote some months ago that we intended having a function on 7 June in
order to celebrate our Golden Anniversary. We have deliberated on the issue for
some time and you may or may not be pleased to know that we have decided to go
ahead with this exciting function.
It was an item that did take some thinking about due to the
current economic climate. The question was, should we or should we not
celebrate our fifty years as the foremost radio taxi organisation of this
country and after much deliberation, we decided to go ahead. It will no doubt
be the same old story - damned if we do and damned if we don't!
Elsewhere in this issue of Call Sign, you will be able to read how
we intend to celebrate the magnificent achievement of our fiftieth
anniversary...
Mailshot Mark
In this issue's Mailshot section, you will see a letter from Mark
White (B86) bemoaning the demise of the London Taxi Network due to the sudden
withdrawal of ComCab and Data Cab from the alliance. I must say that I agree
wholeheartedly with his observations, it is a great pity that organisations
within our industry seem unable to work together for long before some petty
jealousy or past baggage interrupts the proceedings.
During the next three or four years, there will be more changes in
our industry - both internal and external - that will affect us more so than at
any time during the last fifty years or probably indeed, the next fifty years.
We are in the midst of that change now, yet where is the taxi trade? More
fragmented than I have ever known it because every organisation is fighting
their own corner, seemingly more concerned that other organisations have more
members than they do. Concerns also seem forthcoming on a regular basis that
the leader of one organisation may be more popular than another. This is
absolute and utter folly.
We have the 'light touch' licensing of Private Hire, the exterior
signage on minicabs, booking booths for Private Hire to pick up off the street
(no, it hasn't gone away), suggestions from PH of the removal of radios
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from Licensed Taxis and now the possible 'franchising out' of medicals for
Taxi and Private Hire drivers. And where is the united voice of the
Taxi Trade?
Nowhere to be seen while we constantly fight amongst ourselves!
Consequently, the authorities have no alternative but to talk to individual
organisations or call them together for a meeting where the leader of one
organisation endeavours to outshine the leader of another. Does it
sound as though I am a little peeved with their antics? You bet I am...
I have endeavoured over the past seven years to promote
Dial-a-Cab with a professional, polished, corporate image and we have had
much success. In all our dealings with clients or any organisation within
our industry, we have done everything with a straight bat, consequently I
believe our name both from within and outside of our industry is excellent
and something that we should all be proud of. However, what will it all have
been for if our industry is 'steamrollered' because we cannot agree amongst
ourselves? Now is surely the time that some swallow their pride and sit down
with one another in order to take our industry forward. But I have to say
that I doubt it will happen because over the years, like many of you, I have
read scores of pieces saying something similar to this and has it ever
changed anything? If we are not careful, we will end up the same as the
Gondolas in Venice - a tourist attraction only.
I know that I'm here in order to do the best I can for
Dial-a-Cab and I will continue to give of my best in the future. That will
include talking to the powers-that-be, in addition to other organisations
within this industry. I am delighted and proud to say that Dial-a-Cab has
never fallen out with any organisation within our business and hopefully,
that will always remain the case. How about the court case with RTL, I hear
you say? Well, even whilst that was going on, DaC and RTL remained on
amicable terms. Radio Taxis (London) took a business decision to sue us and
I respected that, but there was no need for Geoffrey Riesel and
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myself to fall out over the issue and we remain on good terms to this
day. Perhaps the remainder of our industry should follow that example?
I'm afraid that I have been a little more political than
usual with my views on the above, so,
as usual, I am going to blame you Mark...!
Comfort/Delgro
I recently attended a publicity launch by CabCharge where they
were endeavouring to get taxi companies nationwide interested in taking
their charge card. A very good launch it was too. However, there is
nothing they can do that we can't, except that with the money that
CabCharge has ploughed into the operation, they have the facility to clear
the card anywhere thanks to the use of the GSM network. They are not
restricted to the coverage of a radio network.
Part of the organisation is Delgro (Singapore) who have recently
amalgamated with Comfort (Singapore) to become the largest transport
organisation in the world - yes, the largest in the world! One of their
subsidiaries is ComCab...
I recently read a press release from the new Comfort/Delgro
group and the thing that grabbed my attention before anything else was
their anticipation that within five to seven years, over half of their
turnover will come from abroad - abroad from Singapore that is. Makes you
think, doesn't it...?
And Work...
I have written in the past about damage to our in-cab
equipment. Well, it is still happening and we are now having to
charge drivers for any damage caused, it has certainly been a very costly
experience for them. Your vehicles are equipped with very expensive kit,
please respect it. We do not want to get ourselves in a position
where we have to charge members for an equipment bond as our competitors
do, so that any damage caused can be deducted from that bond.
Finally, in the present economic climate our clients are very
cost conscious, so please watch your run-in's and endeavour to make
contact as quickly as possible so to avoid any unnecessary cost to the
client. It will help us all to maintain accounts and hopefully win new
ones...
Brian Rice
Chairman, Dial-a-Cab
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