We all know that the press sometimes reflect our trade in a bad light even when they know the truth isn't like it at all. It could even be said that the truth doesn't always make the best stories. After all, can you imagine a piece in the London Evening Standard, which proclaimed in its lead story: We Have the Best Taxi Service in the World! Could they make an interesting story out of that? Not really... so we just can't win.
   As one example, Call Sign is printing some correspondence between a reporter from The Times, Helen Rumbelow and Terry Smythe, a former General Manager of the Manitoba Taxi Board before retiring (the equivalent of Roy Ellis's current position at the PCO) and possibly the world's foremost expert on licensed taxis. Although Terry lives in Canada, he is the person that newspapers and radio stations contact when they want a story involving taxis outside of the UK or if they want to compare London with elsewhere. Terry Smythe was also the founder and until recently, the Moderator of the Internet taxi site, Taxi-L. He has been a visitor to and admirer of, Dial-a-Cab...
   The messages started with one from Helen Rumbelow on November 15 2001. In it she wrote to Terry Smythe:
"I'm a journalist working on an article about taxis in London. In particular I wondered if you might help with the question I had - are London taxis the most expensive in the world? Is there any price comparison that you know of?"
Helen Rumbelow

Terry Smythe replied:
There is little doubt that the TX1 is an expensive vehicle, so is most any new vehicle. The critical ingredient is the requirements. Your DDA95 requires all taxicabs to be wheelchair accessible by 2012. That means a substantial portion of the whole of your taxi fleet will have to upgrade.
There are a great many "minicabs" current on your streets that are not wheelchair accessible. Those vehicles likely cost much less than a new TX1. Even the older used models of LTI's vehicles will find new life at the hands of commercial rebuilders as 2012 approaches. Here in North America, we do not yet have your equivalent to Section 32 of the DDA95; so most taxicabs are older used 4 door family sedans, the worst 

THE TIMES, THE PRESS
AND THE LICENSED
TAXI TRADE

Terry Smythe in London on a visit to DaC
Terry Smythe in London on a visit to DaC

possible choice of vehicle as a taxicab. But such vehicles are permitted and they typically cost about $6,000 as compared to a new TX1 at about $40,000.
   Legislation is starting to creep in requiring a portion of a city's taxi fleet to be wheelchair accessible. As a consequence, converted family vans have become the vehicle of choice at about $30,000 vs a TX1 at about $40,000. In the absence of requirements for wheelchair accessible vehicles in the entire fleet, there is no contest. Few, if any TX1's or equivalent, will be acquired. The requirements are just not there yet.
   It is quite possible that the real crunch may come with new requirements for taxi driver safety. Driving a taxi has become the world's most dangerous occupation. The industry is losing a murdered taxi driver at the rate of 1 a  week. Some 628+ taxi drivers have been murdered that we know about by primitive Internet search means. This number is significantly understated. See www.taxi-l.org/murdrate.htm .
As the pain becomes unbearable, the TX1 (or equivalent) will emerge as a clear winner. Not only is it wheelchair accessible, but the driver is dramatically safer than in any other type of taxi vehicle. A good example is the recently released report from my home city here (www.taxi l.org/ manitoba_safety.htm) in Winnipeg, Canada. In response to yet another murdered taxi driver locally, the government recently commissioned a study out of which emerged recommendations for improved driver safety that, if fully implemented, could easily require acquisition of a TX1 or equivalent. So, yes, the TX1 or equivalent is quite expensive. But that cost is only relevant to requirements. As 2012 approaches, I predict the TX1 will become a bargain and the vehicle of choice on a world 
scale.
   At the moment, LTI is the only credible show in town with their very fine TX1. Hopefully, they are carefully watching the market such that they will be instantly able to substantially increase production before the competition can gear up with competitive vehicles. With its emphasis on driver safety, the TX1 was recently displayed at a major taxi industry convention here in North America. Will be very interesting to see how this market evolves.
I have been to London and studied your local taxi industry, from which I have developed for it a very high regard. It is a world class model and I would hope that the invasion of minicabs will not be allowed to erode such a fine heritage and reputation. Unfortunately, we do not have anything like it anywhere in North America.
Hope all this helps a little. Let me know what emerges from your efforts.

Terry Smythe

So we awaited the article from The Times with it's quote from such a respected world source as Terry Smythe. The article appeared on November 17 2001...

Miss Rumbelow then published a list that she claimed were the prices for a five-mile cab trip in Europe "proving" that London was the dearest...
   Finally, Terry Smythe wrote to Call Sign Editor Alan Fisher to explain the situation and said the following in total exasperation...!

Alan,
Looks like she did it anyways. Clearly she had a preconceived notion and set out to find data to support it. Classic example of a journalist manufacturing news where there is none.
I find it absolutely absurd and irresponsible that she should compare a 5-mile run with other cities without simultaneously checking against local economy.
Oh well.......

Regards,

Terry Smythe

THE TIMES

Saturday November 17th 2001

LONDON CABBIES' CHARGE HIGHEST FARES IN EUROPE
By Helen Rumbelow
A soaring price rise in fares charged by London's black cabs means people stranded in the capital at night are forced to pay the highest prices in Europe to get home. The hackney carriages, saviour to lone women and lost revellers, have recently had prices increased by more than a third at night, making an already expensive service double, often triple, the cost of other British and European cities.
   The relief on seeing their orange light on a deserted street has now turned to outrage when the meter starts clicking at an accelerated rate, with many arguing that the current uproar will have long-term consequences for London life.
   Ken Livingstone, the Mayor of London, who introduced the increase two weeks ago, says that there are already signs of more black cabs on the streets at night. Protecting people against dangerous rogue mini-cabs has been one of his main objectives.
   But a chorus of others, including many cab drivers who declare themselves so embarrassed at the high charges that they knock money off the fare, say that the prices put the taxis out of reach of the masses. This defeats the object of the exercise by forcing them back to the mercy of the unlicensed cabs.
Luke Johnson, chairman of the Belgo Group of restaurants and campaigner on behalf of the taxi customer, said that the prices "...were expensive, now they're farcical".
   "It is a lack of intelligence and balls from the mayor, who has allowed himself to be swayed by a powerful lobby of taxi organisations," he said. "Politicians don't like to get on the wrong side of taxi drivers as it spoils their own ride home at night."
   Mr Johnson believes that because the rates are now higher after 8pm, taxi drivers will work shorter hours to earn the same money. Instead, he said there should be a new level of licensed taxi drivers who can work only in the unpopular night hours. "The customers at my restaurants can afford it, but it is my staff I'm worried about - it's just another nail in the coffin for the life of Central London and its workers."
   Taxi drivers like Nick Line agree. He has worked as a cab driver for 27 years but said he knew something was wrong when his friend got him out of bed to pay the new higher fare on a taxi ride home. "I said to him, I wouldn't pay that fare, you must be joking," said Mr Line, 49.
   Bob Oddy, secretary of the London Taxi Drivers' Association, which represents 7,000 of the
25,000 black cab drivers in London, said that the furore had got out of hand. "There is so much hype and rumour that is all nonsense. We have to look at the problem rationally," said Mr Oddy, who was one of the leading campaigners for the increase.
   In the past the only incentive for taxi drivers to work at night was a 60p supplement after 8pm and a 90p supplement after midnight. That has now been replaced with an average 35 per cent increase for the first six miles of any journey from 8pm to 6am. It means that a five-mile journey after 8pm has increased from £10.20 to £14.80. But because the higher rates cut out after six miles, the maximum increase is £5.40.
   Peter Hendy, managing director of road transport at the Greater London Authority, said that when they increased prices they had the welfare of the late-night customer trying to find a cab in mind.
Many critics of black cabs complain that drivers often refuse to leave the centre of London. One traveller who tried to get a taxi from Finsbury Square to Blackheath early one morning was refused by 21 before dialling a minicab company - whose driver was abused when he arrived. Under the new rules, black cab drivers are obliged to accept any customer travelling up to 12
miles...


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