Roy Masterson:

Microsoft Certified System Engineer Exam Success

Dial-a-Cab IT Support Manager Roy Masterson was full of smiles recently when passing the latest examination in his quest for classification as a Microsoft Certified Systems Engineer (MCSE). He now has two electives left to achieve, having passed the first four core exams at the first time of asking.
   His current status is that of MCP (Microsoft Certified Professional) and yes, Roy has heard all the jokes about MCP and male chauvinist pig! But these exams and the qualifications they lead to show how seriously Roy takes his position at DaC.
   "It is all relevant to the work I do at Dial-a-Cab and it makes the job easier" Roy told Call Sign. "Most of the study is done at home and usually plays havoc with attempts at a normal social life, but I'm delighted to have passed this latest exam."
   Well done Roy...

Dial-a-Cab at the CBI

On Tuesday November 28th, Dial-a-Cab were invited to a Chairman and Chief Executive's dinner at the CBI's headquarters inside London's Centre Point. Representing the Society was DaC Chairman Brian Rice.
   The list of guests was impressive, with many 'captains of industry' present including Rudi Jagersbacher (Vice President of Hilton International), Rory Forsythe (Head of Coach Services of the Confederation of Passenger Transport UK), Howard Pridding (Executive Director of the British Marine Industries Federation), David Quarmby (Chairman of the British Tourist Authority), Sir Keith Stuart (Chairman of the Associated British Ports Holdings), Mark Taylor (Commercial Director of the Barbican Centre), Derrick Thompson (Chief Controller of Granada Television) and of course representatives of the CBI including the Director General, Digby Jones. There were many others present, too numerous to mention, but only one member of the licensed taxi industry - Brian Rice.
   Speeches were mainly centred on the Tourist and Leisure Industry - something that licensed taxis play a big part in. However, when the subject moved onto e-commerce, Brian Rice - never short of a few words when it comes to pushing the claims of DaC - needed little pushing on this occasion either to get up and give a brief résumé on the exclusive merits of Dial-a-Cab's technology.
   Guests were amazed to learn how clients with Dial-a-Cab now had the option of using the Internet to order their own taxis completely by-passing the Call Centre, and were totally astounded when the DaC Chairman explained that this facility was 'real-time' and had no connection with sending e-mails to a call centre and hoping that someone read them.
   Judging by the questions Brian Rice faced afterwards in private conversation, the guests were indeed, suitably impressed.