AS I DROVE MY TAXI INTO WORK THIS MORNING...
MBH Chariman Jamie Borwick
MBH Chariman Jamie Borwick
Jamie Borwick is the Chairman of Manganese Bronze Holdings PLC, the parent company of London Taxis International. Call Sign asked him for his views on the taxi business...

   As I drove my TX1 into work this morning, I followed a 'B' registration FX4 into Love Lane. This must have been converted to become wheelchair accessible in 1999, no doubt against the wishes of its fleet owner who invested about £1,500 extra in it.
   This 'B' reg was made in 1984 before the Metrocab was even thought of and when Mann & Overton had had no competition for about 17 years. It was before I became deeply involved in the business, but many drivers or their fathers will remember how unpopular 'B' registrations were. Yet here it is 17 years later, still earning its living. No doubt the milometer will not have recorded its actual total mileage, but even the taxman would be surprised if it had not done more than half a million miles. I personally would wish that it did not do any more. I think that the driver should agree with his passengers that he really ought to be driving a new TX1.
   However, we all know that passengers in the rain will get into the first empty taxi which comes along, because they know that the regulations mean the vehicle will be clean, safe and driven by a knowledgeable professional. In the absence of enough empty taxis at night, passengers seem to get into the most appallingly dirty, uninsured, unsafe old saloon cars, driven by ignorant fraudsters.
And yet it is considered by some people that the existing system should be changed to bring in a Peugeot...
   The great thing about fair competition is the ability of a customer to make an informed choice between equals. We do not believe that the unlicensed minicab tout is fair competition to the professional London driver because the minicab cheats on the rules. He may be providing transport from place to place, but it is not really the same because the passenger is not insured.

MPVs
London drivers are lucky because the Peugeot system is being tested in Glasgow and Birmingham. It seems surprising that it was not tested first in Paris, but then we remember something like it was. The Renault Espace entered the Paris taxi market with enormous enthusiasm about eight years ago
 

and disappeared in shame some months later. And what was the reason for this? Unfortunately, the MPV was designed as a family car for a large family. The children of a large family, for instance, will not use the sliding door very frequently, but it certainly is overused in the taxi industry. Passengers, particularly the more elderly, found that closing a sliding door required moving their wrists in an unusual way. They looked hopelessly at the driver and shrugged in a Parisian way, requiring him to get out and shut the door for them. Sliding doors have been tried on MPVs in America and the New York taxi regulators have made them illegal. The trouble with passengers is that they don't just get out on the pavement side. Opening a door warns a car following a taxi, that a passenger is about to shoot out; a sliding door gives no warning of this. Whether the regulators and the drivers will be sued if a predictable accident of this type happens in Birmingham or Glasgow is yet to be seen.
   If a European MPV is actually the right professional vehicle for the job of being a taxi, then why do we not see these vehicles all over Germany? In fact the Mercedes saloon car is far more popular and Mercedes do not encourage the use of their MPV as a taxi in Germany. But then Mercedes are not going to sell it to you; a small converter will sell it instead.
   Maybe, it is said, an MPV really is the right vehicle for transporting passengers around London. Look at the Addison Lee minicabs, for example. We have all followed Addison Lee vehicles, wondering why their business passengers are content to sit in a vehicle where the driver does not know there is a simple short cut down a side street and the driver does not have the dedication to do the Knowledge. The driver would certainly do better working for himself than for Addison Lee. He would not have to work regular shifts and he could be the boss of his own company.
The minicab driver wants to earn as much as a taxi driver. If the vehicles are the same, it's far more likely that the taxi driver will earn as little as a minicab driver working out of a scruffy office in Soho.
   There are now many ways on the Internet and through publications on newsstands that you can find out the value of an old MPV. Normally these lists
exclude vehicles that have been used as taxis, knowing that taxis are hard working vehicles. If you look at the prices of a second hand Vito or other MPV, you will see the price is defined by the biggest market segment, that of the family car. The sort of family wanting to buy a second hand MPV seldom wants to buy a car with 100,000 miles on the clock, let alone one with 200,000 miles. Consequently the prices are very low indeed and anyone disappointed that his Fairway is not worth more than when he bought it, would be appalled at the value of a similar MPV.

The Good Things About Our Industry...
Perhaps we should applaud the good things about our industry. Many people believe that this is the best taxi industry in the world. Certainly we have the respect of the passengers and, rare around the world, the taxi industry is regarded with pride by the Government rather than with embarrassment.
Even more importantly, the drivers in our London industry have a standard of living which is the envy of foreign taxi drivers, although of course they thoroughly deserve it for the very hard work they do and the years of training they put into it.
How much of this would be changed if you changed any one part of it? If the Knowledge of London was reduced in quality, the standards of taxi drivers would reduce and the overall standard of the industry would go down.
   Perhaps if the drivers were not driving a distinctive vehicle, the passengers on the street corner would not be able to immediately identify what was a proper taxi and what was a minicab. How could the average passenger detect whether he was hailing a proper licensed London taxi driver or an Addison Lee driver if they were both driving MPVs? Would the situation be even worse if the taxi manufacturers were allowed to sell their taxis to minicab firms?
   Which gets me back to the 'B' registration I saw this morning. It is still earning a living, taking the same amount from the passenger even though his tips might have been better if he had been in a TX1. Can we really believe that an MPV will last this long?

COPYRIGHT (c) Jamie Borwick 2001
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