chairman's report
 

Annual Subscription Review
The present subscription of £110 per month (including VAT) has not been increased for the past four years, making Dial-a-Cab unique in the London radio taxi industry. With this in mind, the BoM of Dial-a-Cab have decided to review the way in which our subscriptions are levied to members in the future.  
   As from 1st June 2000, the basic subscription will be increased to £125 per month including VAT.  However, if your vehicle is fully logo’d, a reduced subscription of £105 per month including VAT will be payable.
   Obviously, you can appreciate that in real terms there will be a decrease in subscriptions of £5 per month for most members and this reduced subscription will be applied to all members who carry our current logo now and in the future, making it another first for Dial-a-Cab. The onus will be on individual members to ensure that the attributes that we have registered for them are correct and any member who claims the reduced subscription, but does not display the company logo, will have to answer a complaint.
   In future, all members that enjoy the reduced subscription of £1 per month due to their long service with the Society, will be expected to carry the company logo. However, if they choose not to display the logo, then the full £125 subscription will be levied.  In recent times, the popularity of our magnetic logo has grown enormously, therefore, any member who is claiming the reduced subscription must have the logo affixed whilst on company business. 

Brian Rice, Chairman

   Recently some of our corporate clients have become more insistent on being serviced by easily recognisable Dial-a-Cab vehicles.  I am convinced that requests such as this will become even more prevalent in the future and the size of our fleet will be determined by the amount of cabs that carry our logo in sufficient numbers to supply the service that our clients demand.
   The BoM are delighted to introduce this innovative scheme which emphasises the way in which your business is being administered. Not only is Dial-a-Cab re-equipping its entire fleet with new MDC’s, it is always seeking new avenues to increase the benefits of Dial-a-Cab membership.

Complaints Committee
In recent times we have found it becoming increasingly difficult to recruit members who wish to sit on a complaints committee. The Company Secretary, Trevor Clarke, has been wasting a considerable amount of time trying to enlist members’ services, but to no avail. There are a multitude of reasons that are given as to why selected drivers cannot participate, but that is their prerogative.
   Consequently, the BoM have decided to compile a list of

 

approximately fifty members that would be willing to participate. If you are interested and you are not a Society Arbitrator, would you please forward your name and call sign to Shelagh Adkins at Driver Operations. 
   I believe that a further benefit of having the list would be more continuity. The members involved would become experienced in dealing with complaints, thereby giving the Society and the member that is appearing before the committee, a fairer system.  

Terminal Update
Our new terminal and fixing has been taken to the PCO for approval and has been passed. At the time of writing, I have received a verbal approval from the PCO, I have now made a formal request in writing and I await their formal reply. 
   On Sunday 9th April, the PCO had an open day and we arranged for one of the mobiles that was fitted with the new equipment, to be in attendance. A laptop computer was connected to a telephone line and, via the Internet, we were able to send messages and trips to the new terminal.
   I believe that anyone who saw the new equipment could not fail but to be impressed. Indeed, the following evening there was a reception at the PCO to celebrate 150 years of licensing with almost 300 people in attendance, including myself, and many of those guests wanted to speak to me about the new terminal. I believe that all members (well, most of you) will also be impressed. The terminals that are on test are performing extremely well and should things continue as they are, we will start fitting during May. 

Brian Rice

PCO OPEN DAY

In a preamble to their 150th anniversary celebration, the PCO threw open its Penton Street doors to the public on Sunday April 9th drawing a large crowd. However, the biggest queues were undoubtedly surrounding the small Dial-a-Cab section where Theresa Spears - from our IT department – set up a laptop linking it to one of our cabs with the new terminal. This demonstrated in a very impressive manner exactly how the new unit worked. Everyone Call Sign spoke to seemed to enjoy the day. Well done the PCO…

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