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Chester Terrace, NW1
Dear Sir,
With regard to your credit details, I have only two points
to make. One is that since my usual journey with ODRTS from
home to the office or vice versa usually costs four
shillings or four and six with light traffic, an automatic
gratuity of two shillings seems excessive.
The second is that it is the experience of both
my wife and myself that individual owner drivers often
charge less than the percentage you advertise above the
meter rate for journey's exceeding six miles.
Another point, apart from your credit system
which is very good, is that your business card uses the word
'reliability'. However, you cannot guarantee this,
especially as I believe that you still do not call for taxis
until ten minutes before the cab is due.
I deduce from this that you are trying to have
it both ways. I |
Bernard Braden
would rather have a taxi on my doorstep five
minutes early than five minutes late.
Twice this week, my wife Barbara had ordered a
taxi and had to start walking as it hadn't arrived. On one
of those occasions, she was picked up by a taxi not in your
group, the driver having picked up the signal and gone
towards the area of my address.
A good credit system is no use without the
taxis to back it up.
Yours sincerely
Bernard Braden
Any comments, gentlemen? - Joe Toff, Editor
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