DIAL-A-CAB SOFTWARE
New Mobiles (Terminals)
It looks like the installation and rollout of the new mobiles is
finally at hand. Dial-a-Cab has spent a lot of time investigating and
testing all available options for this first-of-its-kind implementation.
The time has been well spent. The mobiles are receiving rave reviews from
pilot drivers, onlookers and even the competition!
Credit for the success of the new mobiles must be given to all those
Dial-a-Cab people who have worked so hard to make their mobiles the best
in the world.
I want to personally thank the Chairman, Brian Rice, for his
foresight, persistence and leadership throughout this project. Many
problems and issues were encountered in the evolution of the mobiles.
Failure to achieve the dream often seemed more likely than success, but
Brian was always optimistic, always diplomatic and always went the extra
mile to eliminate compromise from the plan.
Tom Whitbread gave a great
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amount of time and effort to the
early, and often most frustrating, stage of the mobiles. His work with the
vendors can only be described as relentless and thorough. Tom's common
sense and his knowledge of the radio system and taxi operations
contributed greatly to the foundation of the new mobiles.
Peter Thurston at DaC's Roman Way depot played an
invaluable role in testing the new mobiles. His expertise and knowledge
saved many a doomed day. He always seemed to know the right thing to do
and often proved more capable of trouble-shooting and problem solving than
the engineers from the various suppliers who participated in the trials of
the new mobiles! Now if we can just get him to stop using his laptop as a
dinner tray! Kidding aside, Peter has done an excellent job and we commend
him for his contribution.
And the Drivers
The drivers who tested the prototypes played a major role
throughout the trials. They expertly reported problems and contributed
many ideas to enhance the mobile. I know they wanted to make the new
mobiles the best they could be and |
Time for celebrating Tome & Debbie
Carter, head of DaC's software team.
everyone is indebted to their efforts. They offered to do more than I
asked of them and they gave more than I expected. The only thing they
didn't do was to complain!
I'd like to name those drivers and again offer our thanks. They are:
H.Sales (A11), M.Tarbuck (L41), D.Dacas (P76), A.Gorman (W77), P.Tully
(Y40) and A.Evans (Y83).
Our apologies to anyone we have failed to mention.
Having participated in the implementation of the original
mobiles in 1987 and having witnessed the loss of drivers and customers
during that implementation, I say that the lack of complaints about, and
enthusiasm for the new mobiles, is the biggest compliment the players in
this project could receive.
We thank you all...
Tom and Debbie Carter |
